Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Jay Kloss

Jay Kloss

Mesa,Arizona

Summary

Adept at enhancing assembly efficiency and quality, my tenure at Praxis Resources honed my skills in mechanical assembly and troubleshooting, significantly reducing service callbacks. Leveraging strong documentation abilities and a keen safety awareness, I excel in fast-paced environments, consistently meeting employer expectations with a focus on continuous improvement and customer satisfaction.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Aerospace Cable Harness Assembly Technician

Praxis Resources
09.2023 - 03.2025
  • Performed assembly of products according to specifications and instructions.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Reassembled and adjusted components to meet required specifications.
  • Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.
  • Followed specific blueprints and diagrams to assemble components and comply with industry standards.
  • Collaborated with cross-functional teams to identify areas for improvement in the assembly process.
  • Worked directly with QA personnel to identify and correct defects.
  • Executed regular tests and inspection procedures to assemble products according to specifications.
  • Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.

Field Technician Satellite Installer

Directv/AT&T
02.2008 - 09.2023
  • Reduced service call-backs by providing comprehensive client education on system usage and basic troubleshooting techniques.
  • Optimized scheduling efficiency by accurately estimating job duration times while considering potential complications or challenges that may arise during installations.
  • Maximized system functionality for clients by customizing settings based on their specific needs and preferences.
  • Supported company growth through diligent documentation of completed installations, contributing valuable data for future improvements and training purposes.
  • Maintained high-quality work standards by adhering to industry regulations and company guidelines during installations.
  • Provided outstanding customer service from initial contact through post-installation support, establishing long-lasting relationships built on trust.
  • Facilitated smooth project completion through effective coordination with dispatchers, sales representatives, and other team members involved in the installation process.
  • Exceeded customer expectations with exceptional communication skills, explaining technical concepts clearly and concisely throughout the installation process.
  • Assisted in troubleshooting connectivity issues remotely, resolving problems quickly and minimizing downtime for customers.
  • Guaranteed optimal signal strength for customers through precise dish alignment and proper cabling techniques.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.

Education

High School Diploma -

Milwaukee Tech And Trade
Milwaukee, WI
05-1990

Skills

  • Safety awareness
  • Troubleshooting skills
  • Assembly processes
  • Mechanical assembly
  • Repetitive work
  • Schematic interpretation
  • Documentation skills
  • Blueprint interpretation
  • Machinery operation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Aerospace Cable Harness Assembly Technician

Praxis Resources
09.2023 - 03.2025

Field Technician Satellite Installer

Directv/AT&T
02.2008 - 09.2023

High School Diploma -

Milwaukee Tech And Trade
Jay Kloss