Jay Lamar
Pflugerville,TX
Summary
Organized and self-motivated business analyst successful at managing multiple priorities with a positive attitude. Experienced in data analysis and project planning with significant contributions on large scale projects for top tier clients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Product Owner
WELLMED
11.2021 - Current
- Manage and optimize product backlog, define user stories, and prioritize tasks based on customer requirements and feedback from stakeholders and business owners.
- Attend daily scrum to provide status updates and communicate with the development team to explain product features to be implemented or address any reported issues.
- Collaborate and work closely with various stakeholders to plan, implement, and validate features for a suite of IT applications in the team portfolio.
- Provide support to 400 providers, clinicians, and technologists regarding any issues with the enterprise PACS system, related diagnostic imaging applications, or radiological equipment.
- Supervised work of programmers, designers, and technicians, assigned tasks, and monitored performance against targets.
- Tested functional compliance of company products.
Business Systems Analyst
IQor Global Services
08.2012 - 10.2021
- Perform business process analyses by conferring with organizational stakeholders to determine requirements in order to align information technology solutions with business initiatives.
- Provide oversight, resource assignment, planning, monitoring, and evaluation of multiple large projects
- Work closely with developers, engineers, and stakeholders to formulate scope and document business requirements, functional specifications, and user guides.
- Monitor and measure the effectiveness of implementations to ensure they meet stated business requirements.
- Identify creative ways to reduce costs by streamlining processes and systems and anticipating customer needs.
- Perform SME duties for core business applications including design, development, testing, training, troubleshooting, and making recommendations for enhancements.
IT Manager
IQor Global Services
01.2015 - 01.2017
- Develop and support high-level strategic initiatives that drive revenue growth, improve process efficiency or contribute to technological innovation.
- Provide technical guidance, priorities, and direction on project assignments for the regional IT Business Analyst team as required to support organizational objectives
- Train analysts on functionality and design principles of the core business applications and other tools required.
- Perform administrative duties such as employee performance reviews, time management, departmental budgeting, and escalation management.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Education
Associate of Applied Science - Electronic Engineering
ITT Technical Institute
Austin, TX05.2021
Skills
- Project management
- Functional Design
- Technical Analysis
- Agile
- Product development
- Solutions Deployment
- Testing and maintenance
Certification
- Certified Internal Auditor ISO 9001
- 6 Sigma Black Belt Training
Timeline
IT Product Owner
WELLMED
11.2021 - Current
IT Manager
IQor Global Services
01.2015 - 01.2017
Business Systems Analyst
IQor Global Services
08.2012 - 10.2021
Associate of Applied Science - Electronic Engineering
ITT Technical Institute
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