Jay Mangukiya
Bowling Green,OH
Summary
Accomplished Office Administrative Assistant with a proven track record at Striliant, enhancing operational efficiency through expert document management and spreadsheet development. Skilled in customer service and inventory control as I excel in creating organized and productive environments. My approach integrates confidential information management with a commitment to recycling, reflecting a balance of hard and soft skills essential for generational business success.
Overview
4
4
years of professional experience
Work History
Custodial Worker
Bowling Green State University Campus Operations
05.2024 - Current
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Food Service Worker
BGSU Dining Services
01.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Developed and maintained positive relationships with customers to enhance service.
Receptionist Administrator
Sentosa Island
11.2022 - 08.2023
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
Office Administrative Assistant
Striliant
11.2020 - 10.2022
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Authored business documents to organize and emphasize information quickly and effectively.
Education
Diploma of Business Studies - Business Management
London School of Business And Finance
Singapore07.2023
International Baccalaureate Programme Certificate - Business Administration And Management
The Fountainhead School
Surat, Gujarat, India05.2018
Skills
- Recycling management
- Inventory Control
- Customer Service
- Document Management
- Payment Collection
- Appointment Scheduling
- File Organization
- Confidential information management
- Database entry
- Spreadsheet development
- Billing and Invoicing
- Spreadsheet Management
My personal hobbies
I just love to drive and explore different places on my own while watching movies really escalates my imagination at home, volunteering for environmentally sustainable initiative project is a must and spending time to take care of pets is will always be a personal favorite thing to do.
Languages
Gujarati
Native or Bilingual
Hindi
Professional Working
English
Full Professional
Timeline
Custodial Worker
Bowling Green State University Campus Operations
05.2024 - Current
Food Service Worker
BGSU Dining Services
01.2024 - Current
Receptionist Administrator
Sentosa Island
11.2022 - 08.2023
Office Administrative Assistant
Striliant
11.2020 - 10.2022
Diploma of Business Studies - Business Management
London School of Business And Finance
International Baccalaureate Programme Certificate - Business Administration And Management
The Fountainhead School
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