Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jay mcdonald

Highland,UT

Summary

Dedicated professional with over 20 years managing corporate day to day operations for ecommerce companies. 15 years of experience in behavior analysis, crisis intervention training, and educational program development. Proven ability to assess and support diverse needs, manage operations, and lead teams effectively. Strong background in developing and presenting training materials for staff, with a focus on fostering positive productive behaviors. Innovative professional with many years of experience elevating performance of mid-sized businesses to unprecedented levels. Team player gifted at instilling common vision while managing major organizational changes that benefit both individuals and company. Customer-focused dynamo with strong drive and passion to win new business. Accomplished professional with extensive experience in business development, process optimization, automation, and strategic planning. Expertise in project management, data analysis, and investment decision-making. Highly skilled in developing initiatives to streamline and standardize business operations. Seeking to leverage background to take the next career step with a respected organization that rewards talent, hard work, and results. Results-driven VP of Operations known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel at problem-solving, decision-making, and communication, ensuring smooth operation and successful project execution.

Overview

35
35
years of professional experience

Work History

VP of Operations

Logiql LLC
09.2008 - Current
  • Oversee day-to-day operations, ensuring seamless project management and customer service excellence
  • Developed strategies to enhance interactions with government agencies, merchant account customer dispute management
  • Manage inventory and product development, enhancing operational efficiency

Quality Assurance Director

I Lead Media
04.2005 - 01.2008
  • Led daily operations and project management, focusing on customer service and quality assurance
  • Developed strategies to enhance interactions with government agencies and optimize merchant transactions

Owner/Director

Safeguard Adolescent Services
06.2000 - 01.2006
  • Founded and directed a private company offering transitional services for at-risk adolescents
  • Developed business plans, marketing strategies, supervised sales and staff to ensure high-quality service delivery

Behavior Analyst

Sutter County Superintendent of Schools (SCSOS)
09.2000 - 01.2005
  • Conducted functional behavioral assessments and developed training for educators
  • Provided coaching and compliance oversight for Individual Educational Plans (IEPs)

Behavior Specialist

Alicante School
11.1995 - 09.2000
  • Developed and supervised individual and classroom behavioral plans and crisis management protocols
  • Led a team of 25-30 staff members, focusing on performance evaluation and staff training

Operations Manager

Discovery Academy
11.1989 - 11.1995
  • Managed operations for the residential component, including marketing and public speaking engagements
  • Supervised 40-45 employees, with responsibilities in hiring, training, and program scheduling

Education

Master of Science - Special Education

National University
04.2000

Bachelor of Science - Recreation Management/Physical Education

Brigham Young University
01.1986

Skills

  • Marketing and Business Development
  • Adult learning facilitation
  • Program Development and Management
  • Relationship Management
  • Behavior Analysis and Support Plans
  • Crisis Intervention Training
  • Team Leadership and Development
  • Compliance Oversight and Reporting
  • Microsoft Word
  • Microsoft Excel

Timeline

VP of Operations

Logiql LLC
09.2008 - Current

Quality Assurance Director

I Lead Media
04.2005 - 01.2008

Behavior Analyst

Sutter County Superintendent of Schools (SCSOS)
09.2000 - 01.2005

Owner/Director

Safeguard Adolescent Services
06.2000 - 01.2006

Behavior Specialist

Alicante School
11.1995 - 09.2000

Operations Manager

Discovery Academy
11.1989 - 11.1995

Master of Science - Special Education

National University

Bachelor of Science - Recreation Management/Physical Education

Brigham Young University
Jay mcdonald