Summary
Work History
Education
Skills
Timeline
Application
Generic

Jay McGhee

Aiken,SC

Summary

I am writing to express my strong interest in joining the management team at Olive Garden. With over 30 years of diverse experience in restaurant management and hospitality, I am excited about the opportunity to contribute to an organization known for its exceptional Italian dining experience and family-friendly atmosphere. Throughout my career, I have successfully managed multiple high-volume restaurants, including two of Atlanta's top 20 restaurants by sales volume while at Three Dollar Cafe. Under my leadership, I increased weekly sales from $35K to $55K (a 35% growth) and reduced operational costs by 8-10% for food and beverage departments. My experience leading teams of 4-6 managers and 80-120 staff members has honed my ability to recruit, train, and develop top-performing teams that deliver exceptional guest experiences. My background in event management and customer service excellence would be particularly valuable to Olive Garden. I have coordinated high-profile events including promotions for the Atlanta Super Bowl and 1996 Olympics, and organized fundraisers generating over $10,000 for single events. In my most recent role as a Professional Chauffeur and Concierge, I've further refined my approach to premium customer service, catering to high-profile clients including government officials and business executives. Olive Garden's commitment to quality, hospitality, and operational excellence aligns perfectly with my professional strengths. My extensive experience in all aspects of restaurant operations- from daily management, inventory control, and staff development to P&L responsibilities and budget compliance- has prepared me to make immediate contributions to your team. I consistently maintained health inspection scores above 98% and implemented systems that ensured both guest satisfaction and profitability.

Work History

Restaurant Manager

Three Dollar Cafe
  • Company Overview: A high-volume restaurant known for its exceptional dining experience
  • Successfully managed multiple high-volume restaurants, including two of Atlanta's top 20 restaurants by sales volume
  • Increased weekly sales from $35K to $55K (a 35% growth) and reduced operational costs by 8-10% for food and beverage departments
  • Led teams of 4-6 managers and 80-120 staff members, honing ability to recruit, train, and develop top-performing teams
  • A high-volume restaurant known for its exceptional dining experience

Professional Chauffeur and Concierge

  • Refined approach to premium customer service, catering to high-profile clients including government officials and business executives

Education

Business Administration

University of West Georgia
Carrollton, GA

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Passion for customer satisfaction
  • Shift management
  • Customer-oriented
  • Food service background
  • Business operations expertise
  • Recruitment
  • Regulatory compliance
  • Catering coordination
  • TIPS certified
  • Restaurant operations management
  • Team leadership

Timeline

Restaurant Manager

Three Dollar Cafe

Professional Chauffeur and Concierge

Business Administration

University of West Georgia

Application

04/06/25, Management Team at Olive Garden, I am writing to express my strong interest in joining the management team at Olive Garden., Over 30 years of diverse experience in restaurant management and hospitality., Managed multiple high-volume restaurants, including two of Atlanta's top 20 restaurants by sales volume at Three Dollar Cafe., Increased weekly sales from $35K to $55K (a 35% growth), Reduced operational costs by 8-10% for food and beverage departments., Led teams of 4-6 managers and 80-120 staff members., Recruiting, Training, Developing top-performing teams, Background in event management and customer service excellence., Coordinated high-profile events including promotions for the Atlanta Super Bowl and 1996 Olympics., Organized fundraisers generating over $10,000 for single events., Most recent role as a Professional Chauffeur and Concierge., Premium customer service, Catering to high-profile clients including government officials and business executives., Olive Garden's commitment to quality, hospitality, and operational excellence aligns perfectly with my professional strengths., Extensive experience in all aspects of restaurant operations., Daily management, inventory control, staff development, P&L responsibilities, and budget compliance., Consistently maintained health inspection scores above 98%., Implemented systems ensuring both guest satisfaction and profitability., I would welcome the opportunity to discuss how my background, leadership approach, and passion for hospitality could benefit Olive Garden.
Jay McGhee