Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jay Miller

Statesville,North Carolina

Summary

Dynamic professional with a proven track record in compliance management at Cintas Corporation, excelling in risk reduction and policy enhancement. Known for thoroughness in task execution and strong integrity. Highly skilled in restaurant management functions; working in fast-paced environments.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Asset Protection Associate

Walmart.com
10.2022 - 08.2025
  • Patrolled Distribution center to check for suspicious activities and unsafe conditions.
  • Monitored and analyzed associate behavior to identify and respond to potential theft and associate safety incidents.
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
  • Controlled reduction of loss inventory by protecting company assets.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Kept patrons and all 900+ employees safe and from criminal activity.

Compliance Manager

Cintas Corporation
11.1996 - 10.2022
  • Managed the Inaugural Ergonomics team, implementing safer customer options nationwide, placing 2nd in first annual Ergo Cup.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk in facility and all fleet operations, achieving scores of 98.14% in FY 2016 and 99.20 in FY 2017.
  • Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization's operations.
  • Prepared records and data for regular audits.

Restaurant Owner

Self-employed
05.1996 - 10.1996
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Optimized menu offerings based on customer feedback, leading to 145% increase in revenue sales and high repeat business.
  • Recruited, hired, and trained staff of 20+ to fill vacancies.

United States Navy

Federal Government
05.1993 - 05.1996
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled in culinary arts and nutrition to effectively keep 150 sailors and 27 officers in optimal condition.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate of Arts - Hotel, Resort And Restaurant Management

San Diego State University
San Diego, CA
10.1993

High School Diploma -

Thomson High School
Thomson, GA
06.1992

Skills

  • Detail-oriented
  • Team development
  • Inventory management
  • Commitment to transparency
  • Expert customer service and support
  • Loss prevention
  • Incident reporting
  • Food service background
  • Customer loyalty
  • Supervisory skills
  • Kitchen equipment operation and maintenance

Certification

  • Certified Sous Chef / Master Saucier, San Diego State University
  • Licensed Journeyman - Hotel / Restaurant Management
  • Serious Injury Response Qualified
  • CPR and Emergency Response Certified

Timeline

Asset Protection Associate

Walmart.com
10.2022 - 08.2025

Compliance Manager

Cintas Corporation
11.1996 - 10.2022

Restaurant Owner

Self-employed
05.1996 - 10.1996

United States Navy

Federal Government
05.1993 - 05.1996

Associate of Arts - Hotel, Resort And Restaurant Management

San Diego State University

High School Diploma -

Thomson High School