Jay Noll
Silverhill,AL
Summary
Outgoing and friendly Employee, with food service, and barista backgrounds, with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
7
7
years of professional experience
Work History
Barista
Soul Caffeine
02.2024 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
Cashier
Roll & Go Sushi
06.2022 - 10.2022
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Restocked and organized merchandise in front of house.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Worked closely with the manager to solve problems and handle customer concerns.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Used POS system to enter orders, process payments and issue receipts to provide excellent customer service to guests.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Engaged customers to help create superior food and beverage experience.
Volunteer Scare Actor
The Dark Woods Haunted Forest
10.2017 - 10.2022
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
- Worked long hours performing physically taxing actions such as sprinting with restricted oxygen intake, jumping up and down off of platforms, chasing down trailers, and quickly crossing from one of the forest to another.
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
- Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
- Developed strong relationships with colleagues based on trust and respect, fostering a supportive work environment that enhanced collaboration efforts.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Improvised character presentation and conversations with guests to provide immersive experience.
Education
High School Diploma -
Spanish Fort High School
05.2023
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Patience and Tolerance
Reliability and punctuality
Guest Engagement
Emotional Control
Timeline
Barista
Soul Caffeine
02.2024 - 04.2024
Cashier
Roll & Go Sushi
06.2022 - 10.2022
Volunteer Scare Actor
The Dark Woods Haunted Forest
10.2017 - 10.2022
High School Diploma -
Spanish Fort High School