Jason Oister
HOWELL
Summary
Accomplished operations and plant management professional with 24 years of experience at Cintas, specializing in lean process improvement and a strong commitment to customer satisfaction. Proven expertise in strategic planning, crisis management, sales, and customer service, complemented by exceptional team leadership abilities. Emphasis on problem-solving and effective communication skills drives successful outcomes in dynamic environments. Results-oriented leader dedicated to fostering operational excellence and enhancing organizational performance.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Production Manager
Cintas
Piscataway, NJ
12.2014 - Current
- Lead daily production operations across multiple shifts, ensuring efficiency, quality, and on-time delivery
- Managed staffing, training, and performance of production teams, achieving operational KPIs.
- Drive continuous improvement initiatives to reduce waste, optimize labor, and improve throughput
- Enforce OSHA compliance and maintain a strong safety culture
- Implemented quality control measures to maintain product standards.
- Oversee maintenance operations utilizing MaintainX CMMS to track work orders, preventive maintenance, and asset performance
- Improve equipment reliability and minimize downtime through data-driven maintenance planning
- Achieved 98%+ maintenance reliability audit scores annually, reflecting best-in-class preventive maintenance execution and asset management
- Partnered cross-functionally to ensure production alignment with customer and service requirements.
Service Manager
Cintas
Piscataway, NJ
12.2012 - 12.2014
- Managed a service district generating $115K+ in weekly revenue across 8 partners
- Recruited, trained, and coached employees, enhancing service delivery and performance
- Resolved operational and customer issues, boosting retention and satisfaction
- Strengthened client relationships through proactive engagement, fostering loyalty
- Increased revenue through product expansion and pricing strategies
Production Manager
Cintas
Piscataway, NJ
12.2009 - 12.2012
- Ranked #2 Production Manager in Northeast (FY12 & FY13)
- Reduced production expenses from 20% to 17.8% while enhancing operational efficiency
- Lowered turnover to 5.16% through leadership and employee engagement initiatives
- Directed operations across three shifts, leading frontline and management staff
- Maintained safety performance above 99% through OSHA compliance
- Implemented preventive maintenance program, achieving 92% equipment reliability
Catalog / Direct Sales Manager
Cintas
Union, NJ
12.2006 - 12.2009
- Generated $1M+ in annual sales for three consecutive years
- Achieved highest gross profit margin at location by implementing effective pricing strategies.
- Led sales team in cultivating customer relationships, resulting in significant revenue growth.
- Expanded customer base by enhancing catalog sales processes, resulting in improved engagement.
- Implemented sales strategies to increase customer retention and satisfaction levels.
- Trained and mentored staff on effective sales techniques and product knowledge, boosting team capability.
- Managed inventory levels to ensure product availability for client needs.
- Recognized with “Jack of All Trades” award; selected to Catalog Council
Stockroom Manager
Cintas
Union, NJ
12.2003 - 12.2006
- Achieved top ranking for material cost efficiency in the region.
- Secured top-tier ranking within the company for effective expense control.
- Oversaw inventory control, ensuring order accuracy and optimizing material cost performance
- Directed daily stockroom operations for efficient inventory handling and streamlined processes
- Supervised stockroom staff to improve workflow and achieve productivity goals
- Coordinated product storage to optimize space and accessibility.
- Trained team members on safety protocols and stockroom procedures.
Production Supervisor
Cintas
Union, NJ
09.2002 - 12.2003
- Supervised daily production operations and ensured workflow efficiency.
- Supervised 30–35 employees in production operations
- Coordinated workflow, productivity, and quality standards to optimize production outcomes
- Ensured OSHA compliance and maintained safe operations
- Trained and mentored team members on safety protocols and best practices, fostering a culture of safety
- Monitored inventory levels and facilitated timely material replenishment.
- Implemented quality control measures to enhance product standards.
- Facilitated regular team meetings to identify and address operational concerns and improvement opportunities
Petty Officer Second Class (AMT2)
U.S. Coast Guard
USA
05.1996 - 09.2002
- Served as flight mechanic for search and rescue missions
- Executed aircraft maintenance, inspections, and repairs to ensure operational readiness
- Conducted diagnostics, corrosion control, and system troubleshooting to enhance aircraft reliability
- Upheld safety and regulatory standards to promote a safe working environment
Education
Some College (No Degree) -
McDaniel College
Westminster, MDSkills
- Operations and plant management
- Production leadership
- Lean process improvement
- Six Sigma Green Belt
- Quality assurance
- Cost reduction
- Supply chain optimization
- SAP and AS400
- OSHA compliance and safety
- Workforce development
- Team leadership
- Customer service operations
- Production planning
- Operations management
- Staff management
- Production scheduling
- Production optimization
- Continuous improvements
- Team development
- Dedication to product quality
Accomplishments
- Reduced production expenses by over 2% while improving output
- Lowered employee turnover to 5.16%
- Generated $1M+ annual sales for three consecutive years
- Maintained safety scorecard above 99%
- Ranked #2 Production Manager in Northeast region
Certification
six sigma green belt
Timeline
Production Manager
Cintas
12.2014 - Current
Service Manager
Cintas
12.2012 - 12.2014
Production Manager
Cintas
12.2009 - 12.2012
Catalog / Direct Sales Manager
Cintas
12.2006 - 12.2009
Stockroom Manager
Cintas
12.2003 - 12.2006
Production Supervisor
Cintas
09.2002 - 12.2003
Petty Officer Second Class (AMT2)
U.S. Coast Guard
05.1996 - 09.2002
Some College (No Degree) -
McDaniel College
Certifications
- Six Sigma Green Belt
- SAP (ERP System)
- AS400 (ERP System)
Military Experience
Petty Officer Second Class (AMT2), U.S. Coast Guard, 01/01/96, 12/31/01, Served as Flight Mechanic supporting Search & Rescue missions, Performed aircraft maintenance, inspection, and repair, Conducted diagnostics, corrosion control, and system troubleshooting, Maintained strict adherence to safety and regulatory standards
Education
McDaniel College