Jay P Johnson

• Developed a Third Party Vendor process that will help guide the credit union as it continues to grow
• Responsible for over 500 Vendors, covering all facets of the TPRM Lifecycle
• Managed credit unions Request for Proposal (RFP) process (Procurement)
• Developed a process for managing Service Level Agreements
• Served as subject matter expert and advisor to the credit union and it’s business units on vendor related issues
• Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
• Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
• Initiated sustainability practices in procurement processes, aligning with company's environmental goals.

• Managed 115 third party vendors in risk compliance within Wells Fargo Third Party Policy
• Completed Inherent Risk Questionnaires (IRQ), Recertification Questionnaires and assist in the termination of vendor agreements
• Communicated with third parties/vendors as well as all levels of internal business partners
• Provided Third Party Risk expertise to business partners
• Experienced working with Archer

• Completed due diligence assessments on new potential vendors, as well as reassessed current vendors from around the world on a risk based cadence using Archer tool
• Due diligence assessments include Reputation, Experience and Financial Health
• Provided expert analysis of identified risk(s) and delivered a packaged product to Relationship managers with detailed risk information that allowed company to properly evaluate vendors
• Provided support to the Relationship Managers to ensure alerts or changes in the vendor profile that may impact company business areas.

• Ensured all related risks are identified and risk mitigation plans are identified as appropriate in the areas of BC/DR, Credit, 4th Party, Physical Security, Information Security, General Data Protection Regulation (GDPR), Enterprise Financial Crimes Compliance (EFCC) and Compliance utilizing Archer
• Understood products / services to facilitate assessment responses
• Provided TPRM expertise to Relationship Managers (RM’s) across Business Line, including assessing the accuracy of responses by third parties and RMs in their completion of due diligence and risk assessment questionnaires
• Ensured all related risks are identified and risk mitigation plans are identified, as appropriate
• Responsible for Issue Management
• Managed Service Level Agreements, Scorecards and oversee quarterly vendor calls
• Extensive work with vendors in the EU (European Union)
• Contract Employee
• Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.

• Responsible for all contractual operations surrounding Medtronic’s Application, Support & Development contracts
• Reviewed and approved all new contract changes for new work, including scope and pricing
• Responsible for several process enhancements, resulting in reduced labor costs and improved Service Level performances Reviewed and approve monthly resource demand levels for all platforms
• Collaborated with Medtronic Managers and Service Provider to define ongoing strategy
• Contract Employee

• Responsible for the contractual operations of Allianz Life’s largest IT Vendor Partner/Service Provider
• Enhanced supplier relationships by implementing effective communication strategies and conducting regular performance reviews.
• Involved with the RFP process to replace or renegotiate Allianz Life’s largest Vendor Partner
• Negotiated disputes between the Vendor and appropriate Business Partner through an established governance escalation plan
• Conducted research and provided a sourcing strategy for new services
• Evaluated and quantified risks to inform Management of potential exposure
• Provided ongoing vendor management training for Allianz Business Partners

Held a variety of positions and worked on a several IBM accounts including:

- American Express Financial Advisors

- Ameriprise Financial

- British Petroleum

- General Motors