Jay Promen
Beaverton,Oregon
Summary
Lead Maintenance Technician bringing 7+ years of experience performing diverse maintenance and repair duties. Enthusiastic and dependable individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
10
10
years of professional experience
Work History
Assistant Maintenance Supervisor/Lead Technician
Charles Tini and Associates
03.2021 - 12.2023
- Complete work orders in a timely manner while maintaining a professional and friendly demeanor
- Ordering and receiving parts needed for on-hand stock and pending work orders
- Led a team of 10 technicians in streamlining maintenance processes, reducing equipment downtime by 25%, and achieving a 98% on-time repair completion rate through enhanced diagnostics and efficient task delegation
- Knowledge of HVAC systems including diagnostics, schematic analysis, replacement of bad components and recharging of units with refrigerant
- Provide the Maintenance Supervisor and Property Manager with property specifics, day-to-day tasks and specialty projects
- Oversee and train new technicians while ensuring accurate and timely completion of my own work orders and objectives
- Respond to emergencies during and after work hours in a timely manner, exceeding the expectations of residents.
Maintenance Technician
Aspen Square Management
11.2019 - 02.2021
- Respond to resident maintenance and service requests with efficiency and accuracy
- Research and identify potential maintenance and liability hazards and repair/report to maintenance supervisor
- Perform preventative maintenance on equipment
- Complete all necessary repairs and replacements for units to be move-in ready
- Painting, drywall, carpentry, electrical, plumbing and appliance work.
Skilled Laboror/Sub Contractor
Lundquist Construction
01.2014 - 10.2019
- Demolition
- Plumbing installation and repairs including outdoor irrigation systems
- Electrical installation, diagnostics and repairs
- Carpentry and drywall installations and repairs
- Tile and flooring installation
- Landscaping and painting while maintaining cleanliness at job site.
Education
High School Diploma -
Amistad High School
Indio, California01.2007
Skills
- - Plumbing
- - Carpentry
- - Painting
- - Keeping accurate inventory to promote cost-effectiveness and timely completion of work orders
- - Preventive maintenance
- - Equipment maintenance and repairs
- - Hand and power tools
- - HVAC systems
- - Vendor Relationship Management
- - Superior customer service and communication
Timeline
Assistant Maintenance Supervisor/Lead Technician
Charles Tini and Associates
03.2021 - 12.2023
Maintenance Technician
Aspen Square Management
11.2019 - 02.2021
Skilled Laboror/Sub Contractor
Lundquist Construction
01.2014 - 10.2019
High School Diploma -
Amistad High School
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