Jay Pujara
United States
Summary
Results-driven Technical Business Analyst with over 5 years of experience in the wealth and investment management industry, specializing in cloud platform support, portfolio accounting systems, and financial product lifecycles. Expertise in requirement gathering, system analysis, and process improvement enhances critical production applications and scalable business solutions. Detail-oriented Mortgage Closing Analyst with over 10 years of proficiency in loan closing processes, mortgage documentation, and compliance review. Demonstrated ability to communicate effectively with internal and external partners while managing multiple deadlines in fast-paced environments, ensuring accurate closing packages, validating financial data, and maintaining compliance with regulatory requirements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Pricing Analyst
Walmart, LLC
06.2025 - Current
- Streamlined processes for better efficiency by automating routine pricing tasks and reports.
- Increased profitability with the implementation of data-driven pricing models and recommendations.
- Supported strategic decision-making by providing timely and relevant insights on pricing trends and competitive landscape.
- Evaluated the effectiveness of various pricing tools, systems, and methodologies to support management in making informed decisions on technology investments.
Senior Technical Business Analyst
Hyundai Motor Finance
01.2023 - 06.2025
- Serve as a key liaison between business stakeholders and technical teams across Portfolio Accounting, Cash Management, Security Operations, and Portfolio Implementation and Analyze complex business processes in portfolio reconciliation, order management, and performance reporting, translating them into detailed functional and technical requirements
- Lead root cause analyses for recurring production incidents across multiple applications and ensure creation and implementation of long-term preventative solutions.
- Design user stories, acceptance criteria, and UAT test cases for agile development cycles and Monitor mission-critical production platforms to ensure start-of-day readiness, and overall system health, ensuring minimal trading disruption.
- Collaborate with cloud platform teams on system upgrades, integrations, and performance enhancements for key wealth management tools.
Senior Business Systems Analyst
CLOSING USA, LLC
09.2021 - 08.2022
- Led implementation of new loan origination system (LOS), resulting in 30% improvement in processing efficiency.
- Managed integration of CRM platform with data warehouse, streamlining customer data management.
- Conducted vendor evaluations for AI-powered underwriting tools, leading to successful selection and implementation,Supervised team of 3 business analysts in process optimization initiatives and Collaborated with development teams to prioritize and implement system enhancements.
- Gathered and documented business requirements from stakeholders across departments & Managed SaaS implementation projects for point-of-sale and CRM systems
- Designed and implemented automated workflows in the Mortgage LOS platform, created functional specifications for custom software development projects, and Reduced loan processing time by 25% through process optimization.
Director Of Funding
HomePoint Financial
03.2021 - 08.2021
- Lead and manage the daily activities of the funding and closing departments, overseeing $500M+ in annual loan volume and Implemented new funding software workflow, reducing funding cycle time by 35% and increasing team productivity.
- Developed SOPs and compliance checklists ensuring 100% audit readiness and significantly reducing post-closing errors and plus Manage multiple warehouse lines exceeding $200 million, coordinating wire drawdowns and investor deliveries.
- Partner with underwriting, processing, and compliance departments to prevent funding delays and ensure investor eligibility and Hired, trained, and managed a team of 15+ funding and closing specialists.
SME Closing Manager
The Federal Savings Bank
09.2019 - 02.2021
- Prioritized project requests, while performing as a proxy for department manager , Partnered with leadership to supervise loan closing associates, ensuring high morale, exceptional customer service, and the achievement of volume and profit targets
- Developed and mentored Closing Managers to effectively lead teams and manage pipelines, enhancing departmental efficiency and scalability.
- Supervised regional departments, monitored pipelines, and ensured timely loan processing to meet funding goals and investor deadlines
- Anticipated loan-funding volume requirements and aligned staffing and timelines to accommodate fluctuating needs, Collaborated with Processing, Underwriting, Quality Control, Secondary, and other departments to ensure loan accuracy and investor salability.
- Utilized reports and audit systems to maintain accuracy of loan documents and funding, minimizing delays and errors And Assisted in compiling and supporting complete post-closing packages to meet investor and regulatory requirements.
Corporate IT SME
Fairway Independent Mortgage Corporation
04.2018 - 09.2019
- Oversee new mortgage product & service development, as well as reviewing and recommend changes to the existing product suite for continued enhancements Supervise approximately ten employees (day-to-day supervision, training, coaching, and annual performance reviews) Manage third-party relationships including conveyancing attorneys, appraisers, title companies, investors and mortgage software vendors.
- Research and investigate data discrepancies and provide data validation reports Complete change management process, including documenting changes and keeping procedures up-to-date.
- Oversee the daily posting and tracking of all mortgage rates Primary responsibility for managing the Credit Union's various origination, processing, and servicing platforms
Senior Mortgage Quality Control Analyst
Everett Financial LLC
08.2015 - 02.2018
- Conduct prefunding and post-closing audits of conventional, FHA, VA, and USDA loans ensuring compliance with federal, state, and investor guidelines.
- Review complete loan files for accuracy, completeness, and underwriting integrity prior to loan funding and investor delivery
- Identify loan defects, calculate severity ratings, and create detailed findings reports for senior management and Collaborate with underwriting, closing, and processing departments to resolve file discrepancies and implement corrective actions.
- Utilize ACES Quality Management System and Encompass LOS to track, document, and monitor audit reviews and Provide monthly compliance reporting and participate in internal and external audits.
- Assist in the creation and update of the Quality Control Plan, aligning with Fannie Mae and Freddie Mac standards and Deliver feedback and training to underwriting and processing teams to reduce future defects and improve loan quality.
Investor Analyst
Bank of America
09.2012 - 06.2015
- Performed compliance review process from conducting research to drafting reports to evaluate adherence to regulations.
- Updated Compliance Automated Tracking System in association with IT and mitigated compliance issues through effective surveillance analysis.
Education
Bachelor - Computer Science
Rajasthan University
07.2007
Skills
- Operation Production Support, Product Development, Product Support, Investments, Root Cause Analysis, Proactive, Daily Operations, Portfolio Management
- Concepts Portfolio Accounting, Trade Lifecycle, Securities, Reconciliation, Order Generation, NAV, Performance Attribution
- Tools & Platforms Jira, Confluence, ServiceNow, SharePoint, SQL, Power BI Cloud: Azure, AWS (basic knowledge), hybrid platforms
- Languages VBA (for automation)
- Methodologies Agile (Scrum), SDLC, DevOps principles, Incident/Problem Management
Certification
Certified Scrum Product Owner (CSPO), Scrum Alliance Oct 2022
Timeline
Senior Pricing Analyst
Walmart, LLC
06.2025 - Current
Senior Technical Business Analyst
Hyundai Motor Finance
01.2023 - 06.2025
Senior Business Systems Analyst
CLOSING USA, LLC
09.2021 - 08.2022
Director Of Funding
HomePoint Financial
03.2021 - 08.2021
SME Closing Manager
The Federal Savings Bank
09.2019 - 02.2021
Corporate IT SME
Fairway Independent Mortgage Corporation
04.2018 - 09.2019
Senior Mortgage Quality Control Analyst
Everett Financial LLC
08.2015 - 02.2018
Investor Analyst
Bank of America
09.2012 - 06.2015
Bachelor - Computer Science
Rajasthan University
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