Jay Radoncic
Naples
Summary
Proven server at Blackstones Steakhouse with expertise in fine dining and service excellence. Achieved consistent sales growth through effective upselling and wine pairing skills. Experienced in high-volume environments, delivering exceptional customer service and enhancing guest satisfaction.
Overview
11
11
years of professional experience
Work History
Peter Luger Steakhouse
Great Neck
10.2020 - 12.2025
- Provided world class service in a legendary high-volume environment, consistently managing my assigned station with precision.
- Demonstrate expert knowledge of USDA Prime Dry-aged beef, including the aging process, cuts, and specific preparation methods unique to Peter Luger.
- Mastered a specialized traditional service style ensuring seamless coordination between kitchen and the dining room to maintain high table turnover while preserving the guest experience.
- Manage complex guest interactions and high-profile clientele with professionalism and discretion.
- Collaborate with a dedicated team of Captains and back-waiters to ensure a flawless execution of service held by the Luger standard.
Server
Blackstones Steakhouse
Greenwich
01.2016 - 09.2020
- Promoted to server after demonstrating exceptional menu knowledge and a strong work ethic.
- Managed a full section, handled POS transactions, and provided descriptions of Daily Specials and wine selections.
- Assisted in training new staff members on menu items, seat numbers, and POS systems to ensure silent and efficient service for guests.
- Consistently exceeded sales goals through upselling daily specials including premium appetizers, Chefs specialty cuts, and high-end spirits.
Food Runner
Blackstones Steakhouse
Greenwich
05.2015 - 01.2016
- Acted as the vital link between kitchen and dining room.
- Ensured every plate met Executive Chef standards before delivery.
- Developed a deep understanding of Fine Dining etiquette, table side service, and the mechanics of a premium steakhouse floor.
Education
High School Diploma -
Xaverian
Brooklyn, NYSkills
- Service excellence and fine dining etiquette
- Table-side service and wine knowledge
- High volume operations
- POS system proficiency
- Menu memorization and beef aging expertise
- Cut variety and temperature control
- Wine pairing mastery
Timeline
Peter Luger Steakhouse
10.2020 - 12.2025
Server
Blackstones Steakhouse
01.2016 - 09.2020
Food Runner
Blackstones Steakhouse
05.2015 - 01.2016
High School Diploma -
Xaverian