Summary
Overview
Work History
Education
Skills
Timeline
Generic

MUHAMMAD RAJA

Summary

I am a highly skilled and detail-oriented financial professional with a track record of success in mortgage processing, banking, and customer service. In my current role at Dovenmuehle Mortgage Company, INC., I excel in reviewing mortgage documents for accuracy, conducting audits, and ensuring document production goals are met.

Overview

10
10
years of professional experience

Work History

Bankruptcy Loan Processor / QA Auditor

Dovenmuehle Mortgage Company, INC
08.2018 - Current
  • Consistently provide daily and weekly reports to reflect the team's document production status, guaranteeing the achievement of set objectives
  • Establish effective lines of communication with bankruptcy attorneys and court officials to secure necessary documentation and address outstanding matters
  • Execute rigorous quality control assessments on loan packets to ensure alignment with company policies and regulatory standards
  • Lead regular team training sessions to keep everyone well-informed about the latest developments in bankruptcy laws and regulations
  • Collaborate closely with internal departments to promptly resolve any pending issues or discrepancies within loan documents.

Supervisor Relationship Banker /Assistant Manager

TCF BANK
03.2017 - 08.2018
  • Deliver comprehensive account services to customers, encompassing tasks such as processing deposits, withdrawals, transfers, loan payments, check cashing, and issuing checks
  • Conduct meticulous audits of teller and branch cash funds to ensure accuracy and compliance
  • Handle regulation E matters and oversee the resolution of fraud claims inquiries
  • Skillfully oversee a team of three to five individuals, ensuring the achievement of both daily and monthly goals
  • Systematically manage morning work processes, meticulously balancing daily figures and promptly rectifying any identified errors
  • Offer exceptional customer service to fulfill the financial needs of all clients, consistently maintaining high standards of satisfaction.

Relationship Banker

JP Morgan Chase
07.2013 - 12.2016
  • Safeguard customer confidentiality and fortify bank operations through stringent information security protocols
  • Serve as a knowledgeable resource to educate customers about our product offerings and guide them in selecting the best options to align with their financial requirements
  • Skillfully orchestrate the delegation of tasks to field personnel for daily projects, ensuring efficient workflow management
  • Diligently maintain meticulous records of all transactions and internal processes, contributing to the accuracy and transparency of financial operations
  • Demonstrate vigilance by promptly reporting suspicious activities and emerging trends, playing a vital role in the prevention of future fraud incidents
  • Conduct in-depth analysis of customer data, extracting valuable insights to pinpoint potential sales opportunities, and offer strategic recommendations to enhance the relationship manager's decision-making process.

Education

Bachelor of Arts - Business Administration

Roosevelt University
Chicago, IL
06.2014

Skills

  • Loan Modification
  • Credit and Collections
  • Risk Management
  • Legal Compliance
  • Information Verification
  • Mortgage Banking and Analysis
  • Loan Evaluations
  • Data Entry

Timeline

Bankruptcy Loan Processor / QA Auditor

Dovenmuehle Mortgage Company, INC
08.2018 - Current

Supervisor Relationship Banker /Assistant Manager

TCF BANK
03.2017 - 08.2018

Relationship Banker

JP Morgan Chase
07.2013 - 12.2016

Bachelor of Arts - Business Administration

Roosevelt University
MUHAMMAD RAJA