Jay Ram
San Ramon,CA
Summary
Experienced Supply Chain Technician with 9 years of success in implementing cost-saving strategies and improving supply chain efficiency. Proven track record in reducing excess inventory.
Overview
16
16
years of professional experience
Work History
Supply Chain Technician
Kaiser Permanente
08.2015 - Current
- Enhanced supplier relationships through regular communication, negotiation, and performance evaluations.
- Optimized inventory levels by implementing demand forecasting techniques and efficient replenishment strategies.
- Mentored junior staff members in supply chain management principles, fostering a culture of continuous learning and professional growth within the team.
- Reduced order processing time by streamlining warehouse operations and incorporating automation technology.
- Increased on-time delivery rates with effective route planning and coordination with transportation providers.
- Led cross-functional teams in root cause analysis exercises following major disruptions or delays within the supply chain network.
- Managed relationships with key suppliers, negotiating contracts that resulted in significant cost reductions and improved service levels.
- Implemented a vendor managed inventory program that led to reduced stockouts and improved just-in-time delivery performance.
- Streamlined order fulfillment process to decrease lead times and improve customer satisfaction ratings.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
Assistant Manager
PGI Enterprise
07.2008 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Utility Person
Hilton Hotels & Resorts
07.2013 - 02.2014
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined work processes by effectively coordinating with team members on various utility projects.
- Contributed to a positive work culture by fostering open communication among team members about challenges faced during daily activities.
- Managed multiple priorities efficiently, ensuring that all deadlines were met without compromising quality or safety standards.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
High School Diploma -
Chabot College
Hayward, CA2009
Skills
- Supplier Relationship Management
- Vendor evaluation
- Warehouse Operations
- Materials Handling
- Supply Chain Optimization
- Demand forecasting
- Procurement Management
- Cost Reduction
- Six Sigma Methodologies
- Data Entry
- Purchasing strategies
- Supply Management
Timeline
Supply Chain Technician
Kaiser Permanente
08.2015 - Current
Utility Person
Hilton Hotels & Resorts
07.2013 - 02.2014
Assistant Manager
PGI Enterprise
07.2008 - 07.2015
High School Diploma -
Chabot College