Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Jacky RAPHAEL

Miami

Summary

Reliable Grocery Clerk recognized for ability to complete tasks efficiently and produce high productivity levels. Possess specialized skills in inventory management, customer service, and merchandise display setup. Excel in time management, teamwork, and adaptability, ensuring smooth operation of grocery store environments.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Grocery Clerk

Publix Super Markets Inc
Miami Shores
06.1991 - Current
  • Stocked shelves with merchandise according to company guidelines.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Ensured compliance with all safety regulations while handling merchandise.
  • Worked closely with management team to develop promotional strategies that increased sales.
  • Utilized knowledge of store layout to direct customers towards desired items quickly.
  • Provided assistance with loading groceries into customer vehicles upon request.
  • Built and maintained productive relationships with employees.
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Answered customers' questions and provided information on store procedures or policies.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
  • Greeted customers promptly and responded to questions.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Welcomed customers, offering assistance to help find store items.
  • Organized backroom storage areas according to company standards.
  • Utilized knowledge of store layout to efficiently restock products and assist customers.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Conducted regular cleaning tasks, including sweeping, mopping, and dusting.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Conducted inventory checks to maintain optimal stock levels and minimize waste.
  • Followed safety procedures for handling and disposing of hazardous materials.
  • Scanned items and checked pricing on cash register for accuracy.
  • Updated pricing information and placed sale tags on designated items.
  • Collaborated with team members to achieve sales goals and maintain store standards.
  • Maintained cleanliness and organization of aisles, shelves, and storage areas.
  • Checked expiration dates on products regularly to ensure freshness.
  • Unloaded delivery trucks and organized stock room to optimize space and efficiency.
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.

Assistant Manager

Kentucky Fried Chicken
Pembroke Pines
07.2008 - 10.2012
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Some College (No Degree) - Radio And Television Broadcasting

Miami Dade College
Miami, FL

Skills

  • Inventory management
  • Visual merchandising
  • Supply restocking
  • Customer service
  • Cash register operation
  • Product rotation

Affiliations

  • I am a fun individual, love to be around others, i enjoy many activities and i am a very skillful person

Accomplishments

  • I have been awarded as a long term employee plus for being outstanding on my job, i always want to lead my co workers to help them succeed better

Certification

  • i am a certify forklift operator, i also own a D security license from the state of florida

Languages

English
Professional
French
Limited
creole
Professional

References

References available upon request.

Timeline

Assistant Manager

Kentucky Fried Chicken
07.2008 - 10.2012

Grocery Clerk

Publix Super Markets Inc
06.1991 - Current

Some College (No Degree) - Radio And Television Broadcasting

Miami Dade College

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Jacky RAPHAEL