Jay Reid
Myrtle Beach,SC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Lead Technician
Coastal Eye Associates
Myrtle Beach, SC
11.2021 - Current
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Communicated effectively with other healthcare professionals involved in patient care plans.
- Scheduled appointments for patients with doctors or specialists.
- Managed patient health records, including entering data into electronic medical record systems.
- Reviewed insurance claims forms for accuracy prior to submission.
- Instructed patients on how to insert, remove, clean and care for contact lenses.
Bookkeeper
Magnolia Eye Associates
Florence, SC
01.2021 - Current
- Processed accounts payable and receivable transactions.
- Reconciled intercompany accounts on a regular basis.
- Ensured accuracy in all accounting entries and records.
- Conducted monthly bank reconciliations.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Sales Associate
Row House
Brooklyn, NY
08.2019 - 03.2020
- Instructed new members on how to use various pieces of gym equipment safely and effectively.
- Answered phone calls from current and potential customers regarding their questions or concerns about the fitness center's offerings.
- Invited individuals of all ages and fitness levels to participate in classes.
- Maintained cleanliness of the fitness center equipment and facilities.
- Assisted with membership inquiries, cancellations, and renewals.
- Performed administrative tasks such as filing paperwork, updating records, and preparing reports.
Education
Master of Arts - Performing Arts Administration
New York University
New York, NY05-2021
Bachelor of Science - Business Economics
Ohio State University
Columbus, OH12-2017
Skills
- Insurance Billing
- Time management abilities
- Written Communication
- Customer service abilities
- Membership Sales
- Client Relations
- Administrative duties
- Sales management
Affiliations
- Distance running
- Performing arts
Timeline
Lead Technician
Coastal Eye Associates
11.2021 - Current
Bookkeeper
Magnolia Eye Associates
01.2021 - Current
Sales Associate
Row House
08.2019 - 03.2020
Master of Arts - Performing Arts Administration
New York University
Bachelor of Science - Business Economics
Ohio State University
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