Summary
Overview
Work History
Education
Skills
Timeline
Jay Rothstein

Jay Rothstein

Clearwater,FL

Summary

Accomplished Pharmacy Manager with a proven track record at Walgreens Boots Alliance, enhancing patient care through effective education and counseling. Expert in pharmacy operations management, demonstrated by leading teams to exceed customer satisfaction goals. Skilled in workflow optimization and prescription verification, achieving significant improvements in efficiency and service quality. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

25
25
years of professional experience

Work History

Pharmacy Manager

Walgreens Boots Alliance
03.2004 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.

District Pharmacy Supervisor

Eckerd Drugs
05.2002 - 01.2004

A district pharmacy manager oversees the operations and performance of multiple pharmacy locations within a specific geographic area. Their responsibilities include:


1. **Operational Oversight**: Ensuring that all pharmacies under their management comply with company policies, healthcare regulations, and legal standards.

2. **Staff Management**: Hiring, training, and evaluating pharmacists and support staff. Providing ongoing professional development and ensuring high levels of staff performance and customer service.

3. **Financial Management**: Managing budgets, controlling costs, and working to meet or exceed financial targets. This includes optimizing inventory management and ensuring efficient use of resources.

4. **Quality Assurance**: Implementing and monitoring quality control processes to ensure the safety and accuracy of pharmaceutical services. This includes adherence to prescription filling protocols and maintaining high standards of patient care.

5. **Customer Relations**: Ensuring customer satisfaction by addressing concerns, improving service quality, and fostering a positive customer experience.

6. **Compliance and Risk Management**: Ensuring compliance with all healthcare regulations and managing risks related to pharmacy operations, including handling controlled substances and maintaining confidentiality of patient information.

7. **Strategic Planning**: Developing and executing business strategies to improve service delivery, increase market share, and enhance the overall performance of the pharmacies.

8. **Collaboration**: Working with other healthcare providers and stakeholders to integrate services, improve patient outcomes, and promote public health initiatives.

9. **Reporting and Analysis**: Analyzing performance data, preparing reports for senior management, and making data-driven decisions to improve operations.


Overall, a district pharmacy manager plays a critical role in ensuring that pharmacies operate efficiently, profitably, and in compliance with all relevant laws and standards.

IT Project Manager

Eckerd Drugs
06.1999 - 04.2002

-worked with senior management for requirements for system software/hardware upgrades

-worked closely with programmers to meet deadlines and ensure accuracy with quality testing and assurance

-coordinated with software developers and other stakeholders to ensure the operating system meets user needs and remained up-to-date.

- analyze and design solutions to improve the performance and functionality of operating systems, work with programmers to implement updates, and ensure that the system meets user requirements.

-managed projects related to updating and expanding the operating system, and ensure that the final product aligns with user needs and organizational goals.

Education

Bachelor Of Science - Pharmacy

University of Pittsburgh, Pittsburgh, PA
05.1995

Skills

  • Patient education and counseling
  • Prescription Verification
  • Workflow Optimization
  • Pharmacy operations management

Timeline

Pharmacy Manager - Walgreens Boots Alliance
03.2004 - Current
District Pharmacy Supervisor - Eckerd Drugs
05.2002 - 01.2004
IT Project Manager - Eckerd Drugs
06.1999 - 04.2002
University of Pittsburgh - Bachelor Of Science, Pharmacy
Jay Rothstein