Years of management experience
Jay Schoenfeld
Aurora,CO
Summary
Seasoned Operations Manager with experience in managing various locations, workforce, fleet, maintenance while reducing operational costs, and increasing efficiency. Strengths include strategic planning, pricing, logistics coordination, and team management. Previous work highlights include successful cost reduction strategies implementation and noteworthy improvements in maintenance protocols.
Overview
8
8
1
1
Certificate
22
22
Professional Experience
Work History
Regional Fleet & Operations Manager
Avis Budget Group International
Denver Metropolitan Area
02.2021 - Current
- Managed 36 locations across CO and WY to optimize utilization and pricing.
- Monitored and set special event pricing strategies.
- Oversaw inventory management and maintenance services based on manufacturer guidelines.
- Developed policies for regulatory compliance, mitigating risks with state and federal laws.
- Ensured thorough training for drivers on safe vehicle operation practices.
- Maintained accurate vehicle records, including registrations and documentation.
- Led team development initiatives to boost performance and enhance people management.
- Collaborated with cross-departmental staff to align logistics with sales and marketing strategies.
- Supported leadership by delegating assignments and monitoring workforce performance to ensure timely work completion.
- Coordinated payroll, workforce projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
- Utilized management software to streamline operations and improve data accuracy.
- Developed and managed the P&L budget strategies, including forecasting and tracking expenses.
- Developed and implemented strategic management policies to optimize lifecycle of existing equipment and reduce operational costs.
General Manager
SIXT
Minneapolis, United States
01.2020 - 02.2021
- Oversaw daily business operations, enhancing overall efficiency and effectiveness.
- Managed budgets to ensure financial stability and resource allocation.
- Developed strategic plans to drive growth and operational improvements.
- Created and implemented policies to establish a strong organizational framework from the ground up at this startup location.
- Communicated business goals and strategies clearly to align team objectives with overall vision.
- Supervised 11 employees at startup location, fostering a productive work environment.
- Established and coordinated inspection, repair, and maintenance activities with external vendors.
- Maintained accurate records of inspections and maintenance for a fleet of 260 vehicles.
Senior Fleet & Operations Manager
SIXT
Orlando, Area
01.2019 - 01.2020
- Oversaw office of 5 assistants, 2 managers, and 30+ vendors.
- Managed operations for up to 2,400 vehicle location.
- Revamped outdated processes, creating new efficient workflows.
- Minimized downtime and reduced out of service units.
- Streamlined budgeting of workforce labor expenses.
- Created detailed reports to prepare for expansion to a fleet of 5,000 vehicles.
- Significantly decreased sale vehicle days from 17 to under 4 within two months.
- Ensured compliance with service levels and quality standards in vendor management.
Fleet & Operations Manager
SIXT
Greater Denver, Area
01.2018 - 01.2019
- Managed logistics for over 1,100 vehicles while coordinating 5 fleet drivers.
- Developed operational processes for new startup locations to enhance efficiency.
- Mentored fleet assistants and customer service agents to strengthen skill sets.
- Oversaw sale of vehicles, in-fleeting, and maintenance management.
- Handled collision damage assessments from initiation to completion, providing on-site estimates.
Warehouse Operations Manager
DNM Events / Holiday Artisans
Denver, CO
08.2017 - 05.2018
- Drove favorable employee and customer experiences throughout all event stages.
- Managed logistics and operations for all events to ensure seamless execution.
- Oversaw quality control measures for event preparation and operations.
- Directed maintenance to meet regulatory standards.
- Administered budgetary considerations, including pricing estimates, labor, and rentals.
- Trained employees on equipment usage and operational procedures to enhance performance.
Special Automotive Claims Manager
Farmers Insurance Group of Companies
Greater Denver, Area
10.2003 - 06.2017
- Mentored claim representatives and trained new hires to enhance team performance.
- Achieved customer satisfaction rate of 95% through effective service and relationship management.
- Managed a $2 million book of business, ensuring profitability and client retention.
- Negotiated pricing structures and estimated project costs for optimal financial outcomes.
- Ensured alignment of customer satisfaction with company policies and procedures.
- Traveled nationwide to assist with claims related to natural disasters, providing timely support.
Education
Bachelor's Degree - Automotive Engineering
Minnesota State University, Mankato
01.2002
Skills
- Project Management
- Operations and Logistics
- Customer Relationship Management
- Utilization and Pricing
- Managing Multi-Site Operations
- Public and Interpersonal Speaking
- Training and Education
- Inventory Management
- Safety Monitoring
- Regulatory Compliance
- Logistics Management
- Team Leadership
- Employee Training
- Vendor Management
- Budget Management
- Strategic Planning
- Customer Service
- Estimating
- Preventive Maintenance
- Expense tracking
- MS Office Suite
- Mechanical Aptitude
- Equipment Lifecycle management
- Inspection and Quality Assurance
- Scheduling
- Vendor Collaboration
- Multitasking Capacity
Certification
Certification from Transportation and Supply Chain Institute, Managing Safety Programs
Affiliations
- Served on the Commerical Transportation Advisory Board for Denver International Airport going on 3 years
Languages
English
Full Professional
Accomplishments
- Served as Lieutenant for a Volunteer Fire Department for 7.5 years.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The secret to getting ahead is getting started
Mark Twain
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Personal development programsCareer advancementCompany CultureTimeline
Regional Fleet & Operations Manager
Avis Budget Group International
02.2021 - Current
General Manager
SIXT
01.2020 - 02.2021
Senior Fleet & Operations Manager
SIXT
01.2019 - 01.2020
Fleet & Operations Manager
SIXT
01.2018 - 01.2019
Warehouse Operations Manager
DNM Events / Holiday Artisans
08.2017 - 05.2018
Special Automotive Claims Manager
Farmers Insurance Group of Companies
10.2003 - 06.2017
Bachelor's Degree - Automotive Engineering
Minnesota State University, Mankato
Languages
English
References
References available upon request.
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