Jay Sink

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Host Chicago Marathon, Generating half a million in 1 weekend of sales.
• Manage a staff of 50+ employees

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

District/Region Lead of New Store Openings

District Trainer onboarded all new Store Managers.

Store Manager of the year nominee 2018

Store Manager of the year 2019

Store Manager of the year 2020

Store Manager of the year nominee 2021

Store Manager of the year 2022

District contact in the absence of DM.

Selected to participate in Accelerated Leadership Program for the 2020/2021 fiscal years

Rookie Clinic lead 2021

Traveling training SM float amongst 11 stores throughout the district as needed.

Awarded #1 foresee survey score in company for 2022 (Customer Experience)

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

• Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
• Streamlined operational processes for increased efficiency, leading to reduced costs and improved customer experience.
• Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
• Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

• Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
• Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
• Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
• Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
• Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.