Jay Stengele

Target

Vancouver, WA

11.2021 - Current

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Greeted and assisted guests with variety of inquiries, promoting service standards.
Identified opportunities for improvement in operational processes.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Performed cashier duties such as processing payments, returns, and exchanges accurately.
Collected deposits or payments and arranged for billing.
Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Assisted with returns, exchanges, and refunds in accordance with company policy.
Demonstrated strong communication skills when interacting with customers and coworkers.
Maintained cleanliness standards throughout the store area.
Maintained up-to-date knowledge of store promotions and advertised items.
Assisted other departments when needed to maintain efficient operations.
Maintained an organized workspace while stocking merchandise.
Greeted customers and provided assistance to ensure a positive shopping experience.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Resolved customer complaints in a professional manner.