Jay E. Stephens
O'Fallon,IL
Summary
Forward-thinking business professional with a proven record of accomplishment in B2B sales with a specialty in metalworking application and theory. Broad range of formal education majors in Machine Tool Technologies, Manufacturing Management, and Applied Analytics. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations through process improvement and applied technology. Intentionally expanding horizons to broaden perspectives and deliver understanding, innovation, and originality to life and work.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Metalworking Specialist
MSC Industrial Supply
St. Louis, MO
09.2021 - Current
- Work closely in the field with manufacturing customers applying tools that deliver process improvements and documented cost savings.
- Actively support the achievement of metalworking (MW) sales in my geographical area of responsibility.
- Develop relationships and partner with our key suppliers to drive metalworking growth and customer support.
- Support vending opportunities to help achieve MW growth and reach cost savings goals.
- Utilize Salesforce.com to maintain and manage a test-tool opportunity funnel, document cost savings, and log activity
- Provide technical support to the sales team for metalworking application opportunities, coordinate local supplier support for tool testing, and provide local exclusive (house) brand technical and brand support.
Account Manager
Sandvik Coromant
Fair Lawn, NJ
06.2008 - 09.2021
- Previous roles as: Sales Engineer, Application Specialist, and Productivity Engineer
- Increased revenue from $2.5M to over $5.4M USD over last 5 years.
- 2020 portfolio experienced the smallest net losses of the region at -23%. Neighboring portfolios experienced up to -71%.
- Improved discounting deviations from 50% of total sales lines to 4%
- Negotiate discount structure with distributors for specific end-users.
- Manage internal and external teams in Sales and Service roles; Up to 10 external team members, and 3+ internal.
- Project Leader of teams of 3-5 in organizational improvement initiatives.
- Established local and global, inter-divisional lean business practices through personal initiatives.
- Grow profits for End-User, Distributor, and ourselves congruently.
- Analyze customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Execute local, regional, and national marketing initiatives.
- Recruited qualified professionals to build an aggressive sales team. My latest recruitment advanced internally within 8 months.
- Speak and present as company representative at local events.
Department Manager
Westlake Ace Hardware
Warrensburg, MO
12.2005 - 05.2008
- Manage schedules of 2-3 part-time employees attending school.
- Address customer needs with genuine help and insight. Between 5 to 50 customers per hour.
- Develop and deploy revenue development strategies to keep department aligned with sales and profit targets.
- Established robust stock management system.
- Maintain efficiency and responsiveness to demands.
- Full-time employment while attending University for Bachelor's Degree.
Design Engineer, and Quality Control Manager
Creative Blow Molds
Lee's Summit, MO
06.2002 - 12.2005
- Create and analyze 2D and 3D plastic bottles, processes, and equipment.
- Improved lead times 60% with innovative prototype-bottle equipment designs.
- Analyze bottle and molding equipment technical designs, and customer needs.
- Increased manual labor efficiencies 100% and more with custom tool designs.
- Train and coached new team members on proper machine set-up procedures.
- Increased daily production by effectively troubleshooting machinery and programming issues.
Education
Master's Degree - Applied Analytics
Saint Louis University
St Louis, MO2017
Bachelor's Degree - Manufacturing Management
University of Central Missouri
Warrensburg, MO2008
Associate -
Linn State Technical College
Linn, MO2002
Skills
- Leading team members (internal and external)
- Knowledge management
- Organizational psychology
- B2B Sales
- Process improvement and Lean principles
- Analysis and Research methods
- Training others
- High proficiency of MS Office and O365 Products, incl SharePoint
- Client And Stakeholder Relations
- Product And Service Sales
- Performance Monitoring
Accomplishments
- Charter member of the Digital Buddy network of digital champions at Sandvik
- Personal invitation to O365 Champion network at MSC Industrial Supply
- Frequently ranked in Top-10 for sales growth metrics (Sandvik, 2012, 2014, 2015, 2018, 2019)
- Digital Driver award for consistent informal efforts to drive digitization in work (Sandvik, 2019)
- Innovation Award recipient (Sandvik, 2013, the only year it was given)
- Keynote Speaker at Commencement Ceremonies (Linn State Technical College, 2013)
Certification
- Certified Manufacturing Engineer, SME - 2007
Timeline
Metalworking Specialist
MSC Industrial Supply
09.2021 - Current
Account Manager
Sandvik Coromant
06.2008 - 09.2021
Department Manager
Westlake Ace Hardware
12.2005 - 05.2008
Design Engineer, and Quality Control Manager
Creative Blow Molds
06.2002 - 12.2005
Master's Degree - Applied Analytics
Saint Louis University
Bachelor's Degree - Manufacturing Management
University of Central Missouri
Associate -
Linn State Technical College
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