Jay Swanigan
Carmichael ,California
Summary
With a proven track record at the California Department of Corrections and Rehabilitation, I excel in crisis management and cultural sensitivity, ensuring safety and fostering positive relationships. My expertise in emergency response and de-escalation techniques has significantly enhanced facility security and inmate welfare, demonstrating my commitment to excellence and team safety.
Overview
1
1
Certification
Work History
Correctional Officer
California Department of Corrections and Rehabilitation
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Staff Service Analyst
California Department of Corrections and Rehabilitation
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Bachelors - Anthropology
California State University of Sacramento
Sacramento, CA05.2019
Associate In Anthropology - Anthropology
American River College
Sacramento, CA05.2014
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Safety and security enforcement
- Self-defense tactics
- Observation
- Safety
- Stress tolerance
- Facility security
- Crisis management
- Suicide prevention
- Gang awareness
- Emergency management
- Mentorship
- Cultural sensitivity
Certification
CPR/AED
Timeline
Correctional Officer
California Department of Corrections and Rehabilitation
Staff Service Analyst
California Department of Corrections and Rehabilitation
Bachelors - Anthropology
California State University of Sacramento
Associate In Anthropology - Anthropology
American River College