Jay Villafane

• Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
• Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
• Tested components and systems to evaluate performance and identify concerns.
• Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
• Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Worked with diverse types of weather and ground conditions.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Tested systems, noting issues and completing preventive maintenance.
• Demonstrated to customers proper methods for operating equipment after it had been installed.

• Improved customer satisfaction by providing efficient and accurate installations.
• Reduced installation errors, implementing thorough quality control measures.
• Mentored junior installers, fostering a positive learning environment for skill development.
• Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
• Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
• Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
• Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
• Maintained detailed records of completed installations, ensuring seamless handover to service departments for ongoing maintenance support.
• Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.

Executed residential rough-ins.

Executed detailed residential trim installations.

Initiated housing startups.

Handled responsibilities involving installation, servicing, and maintenance.