Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LIBBY CAI

NEW YORK,NY

Summary

Dynamic Laser Technician and Licensed Medical Aesthetician with a proven track record at M STAR MEDICAL SPA, excelling in customer service and laser operation expertise. Elevated client satisfaction through personalized care and technical proficiency. Mentored staff and enhanced operational efficiency, showcasing adaptability and a commitment to excellence.

Professional with solid experience in laser technology. Strong technical skills in operating and maintaining laser equipment. Known for effective team collaboration, adaptability, and achieving results. Reliable with focus on safety protocols, precision, and quality outcomes.

Diligent [Desired Position] with strong background in laser technology and equipment maintenance. Demonstrated success in performing precise laser treatments and ensuring optimal machine functionality. Proven ability to troubleshoot and resolve technical issues while maintaining safety standards.

Laser technology professional with proven track record in operating and maintaining advanced laser equipment. Known for delivering accurate treatments and ensuring high operational standards. Prized for collaborative efforts and adaptability, fostering team success and achieving significant results.

Experienced with operating and maintaining laser equipment for various applications. Utilizes technical skills to perform precise treatments and ensure optimal machine performance. Knowledge of troubleshooting and resolving equipment issues, ensuring seamless operations.

Exceptionally resourceful Medical Esthetician with [Number] years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service.

Licensed Esthetician certified in permanent cosmetic procedures. Experience includes skin care facials, waxing, peels, acne treatments and microdermabrasion.

Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Laser Technician,

M STAR MEDICAL SPA
07.2022 - 01.2025
  • Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
  • Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
  • Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
  • Enhanced laser system performance by conducting regular inspections and calibrations.
  • Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
  • Built strong relationships with customers to drive repeat business.
  • Sold products and additional services while rendering treatments to cross-promote other areas of practice.
  • Exceeded customer expectations with timely delivery of high-quality services while maintaining strict adherence to project specifications.
  • Consistently received positive feedback from clients regarding exceptional service quality and prompt issue resolution skills.

Licensed Medical Aesthetician

M STAR MEDICAL SPA
05.2022 - 01.2025
  • Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
  • Maintained a clean, hygienic, and safe environment for clients by adhering to strict sanitation guidelines and protocols.
  • Conducted educational seminars on skincare topics, empowering clients to make informed decisions about their personal care routines.
  • Attended professional development workshops regularly to stay informed on industry best practices, enhancing client experiences as a result.
  • Mentored junior aestheticians in best practices and technique application, resulting in improved team performance overall.
  • Improved skin health and appearance for clients with various skin concerns through customized facials and peels.
  • Educated clients on proper skincare routines, leading to improved long-term results and overall wellbeing.
  • Streamlined appointment scheduling process, resulting in increased efficiency and higher booking rates.
  • Successfully treated a diverse range of skin conditions, including acne, rosacea, and hyperpigmentation, through targeted therapies and treatments.

Production Coordinator

KING STAR ENTERPRISES INC
08.2018 - 05.2022
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Created and maintained detailed reports and schedules of all production tasks.
  • Reviewed in-house stock to determine materials availability for production jobs.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Monitored and tracked progress of all production tasks for on-time delivery.

Education

Associate of Arts - Performing Arts

XINYANG NORMAL UNIVERSITY
237 NANHU ROAD XINYANG CITY, HENAN PROVINCE
06-2005

Skills

  • Customer service
  • Strong communication skills
  • Organizational growth
  • Electrical circuits
  • Critical thinking
  • Case documentation
  • Adaptability to change
  • Fiber optic handling
  • Project management experience
  • Technical documentation

Certification

  • Laser Hair Removal Technician Certification - [State] Health Department or Laser Training Institute.
  • Certified Aesthetic Consultant (CAC) - The American Academy of Anti-Aging Medicine.
  • Skin Care Specialist Certificate – American Academy of Facial Esthetics.
  • Board Certified Facialist – American Association of Facial Esthetics.

Languages

Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Full Professional
English
Professional Working

Timeline

Laser Technician,

M STAR MEDICAL SPA
07.2022 - 01.2025

Licensed Medical Aesthetician

M STAR MEDICAL SPA
05.2022 - 01.2025

Production Coordinator

KING STAR ENTERPRISES INC
08.2018 - 05.2022

Associate of Arts - Performing Arts

XINYANG NORMAL UNIVERSITY
LIBBY CAI