Jay Welbourne

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
• Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
• Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
• Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
• Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
• Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
• Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
• Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
• Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
• Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
• Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.

Supervised shipping and receiving processes.

• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Wrote reports outlining activities and results.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Improved store safety for employees and customers through regular risk assessments and hazard identification.
• Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
• Kept patrons and employees safe and from criminal activity.