Jay Wells

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Prepared necessary foods for service
• Used proper techniques to prepare food and ingredients.
• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.

• Helped fellow students prepare for quizzes and examinations.
• Assisted other students with homework and provided supplementary instruction.
• Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
• Promoted development of good study habits and learning skills.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Supported students with helpful study habits and exam strategies.
• Clarified difficult concepts through the use of visual aids, diagrams, and step-by-step explanations, leading to increased understanding for learners.
• Enhanced student comprehension by incorporating real-life examples and analogies during tutoring sessions.

Primary Duties:

• Greeted visitors to the office and answered telephones in a friendly and professional manner
• Provided quality communication and customer service skills
• Assisted Registered Student Organization (RSO) officers and members with copying, printing, and equipment check-out/in
• Received and reviewed paperwork from RSO officers and members
• Data entry of RSO information into active database
• Filing of office and RSO paperwork

Additional Duties:

• Office support such as mailings, front desk coverage, filing, data entry
• Assist as necessary with department events such as the Campus Life Involvement Awards, Weeks of Welcome and Eagle Expo