Jaya Bhargava
San Jose,United States
Summary
Operations-focused product and program manager with over 15 years of experience driving complex, cross-functional initiatives in enterprise storage, cloud platforms, and hardware qualification. Recognized for establishing structure amid ambiguity, aligning stakeholder goals, and consistently delivering high-quality results that meet or exceed SLA expectations. Expertise includes SSD/NAND technologies, PCIe/NVMe standards, validation and qualification workflows, customer readiness, and go-to-market strategies. Proven ability to collaborate effectively across Product, Engineering, Operations, Quality, and Field teams to plan, manage risks, and execute multi-workstream programs efficiently and on schedule.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Product & Account Manager
Micron Technology
01.2022 - Current
- Owned product strategy and cross-functional execution for OEM Cloud storage; coordinated engineering, quality, operations, and supply chain to meet schedule, quality, and cost targets.
- Managed strategic partnership/certification (e.g., Microsoft)—aligned requirements, validation plans, sign-off criteria, and release gates to ensure seamless platform integration across the portfolio.
- Built a market-intelligence framework informing the roadmap, capacity, and risk posture; established dependency tracking across multiple simultaneous programs with clear mitigation paths.
- Drove qualification readiness with data center OEM customers; streamlined workflows with engineering and QA to accelerate time-to-market, and reduce handoffs and rework.
- Improved multi-time zone communication cadence and escalation response, increasing transparency of status, risks, and mitigations against SLAs, and delivery dates.
- Optimized samples, forecasting, and demand planning with supply chain partners to de-risk launch schedules in manufacturing-constrained environments.
- Led coordinated EOL planning to minimize customer disruption and optimize inventory utilization.
- Results: maintained approximately 96% feature completion adherence across launches; improved customer satisfaction via structured triage; shortened cycle times by streamlining qualification gates.
Segment Marketing Lead (NAS)
Western Digital
01.2021 - 01.2022
- Executed go-to-market for NAS solutions; partnered with Product, Engineering, and Sales to define positioning, launch readiness, and success metrics.
- Led competitive intelligence and TAM/SAM analysis to prioritize segments and inform roadmap trade-offs.
- Delivered sales enablement, highlighting performance, reliability, and TCO—supporting adoption in enterprise market.
- Impact: drove approximately 15% market share expansion in the target segment via data-backed go-to-market execution.
Storage Marketing / Program Management
Intel Corporation
01.2015 - 01.2021
- Managed enterprise DC OEM and channel accounts; coordinated post-launch technical support, failure analysis (FA), and quality improvements to protect SLAs.
- Implemented quality and reliability tracking, reducing the Validated Line Reject Rate and Annualized Failure Rate by approximately 15%; streamlined triage to cut resolution time by approximately 20%.
- Developed technical collateral and presented at customer and industry events to drive adoption and strengthen partnerships.
- Partnered with engineering on NVMe/PCIe SSD qualifications, interoperability, and firmware rollout coordination.
- Implemented a comprehensive Quality and Reliability tracking infrastructure, achieving a 15% reduction in Validated Line Reject Rate and Annualized Failure Rate metrics.
- Created technical marketing collateral and customer presentations, supporting sales enablement and technical training program development.
- Represented organizational expertise at industry conferences and customer technical events, strengthening brand presence and thought leadership positioning.
Education
M.S. - Electrical & Computer Engineering
Portland State University
Portland, OR03-2005
Skills
- Product Lifecycle Management
- Post-Launch Triage & FA/Root Cause
- Cross-Functional Team Leadership
- OEM Relationship Management
- System Qualification and validation
- Technical Product Qualification
- Market Intelligence
- Jira/Confluence/MS Project/Tableau
- Risk Registers
- Program Dashboard
Certification
- AI for Product Manager
- AWS Cloud Practitioner
Timeline
Senior Product & Account Manager
Micron Technology
01.2022 - Current
Segment Marketing Lead (NAS)
Western Digital
01.2021 - 01.2022
Storage Marketing / Program Management
Intel Corporation
01.2015 - 01.2021
M.S. - Electrical & Computer Engineering
Portland State University