Jaya Davis
Springfield,MO
Summary
Massage therapy professional with substantial training and hands-on experience in delivering therapeutic treatments. Known for effective client care, contributing to overall wellness and relaxation. Reliable team player with consistent focus on achieving client results and adapting to changing needs. Possesses excellent client communication and knowledge of therapeutic techniques.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Scheduling Coordinator
Compass Counseling Services
12.2023 - Current
- Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Coordinated with clinical teams to ensure proper documentation was received for accurate coding and claim submissions, reducing delays in reimbursements.
- Safeguarded sensitive patient data through strict adherence to HIPAA guidelines and implementation of secure record-keeping practices.
- Maintained detailed knowledge of various payer requirements, facilitating smoother interactions between healthcare providers and insurance companies during claims processing efforts.
Spa Receptionist
Healing Arts Therapeutic Massage
12.2023 - Current
- Coordinated with therapists to ensure timely commencement of appointments, reducing wait times for clients.
- Escorted clients to spa areas, treatment rooms, and offices.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Promoted special offers and packages to increase revenue through upselling techniques.
- Enforced spa policies, following company procedures at all times.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
Education
Associate of Science - Massage Therapy
Wellspring School Of Allied Health
Springfield, MO 01.2023 - Current
Skills
Patient engagement
Project tracking
Teamwork and collaboration
Office administration
Customer service and support
Timeline
Scheduling Coordinator
Compass Counseling Services
12.2023 - Current
Spa Receptionist
Healing Arts Therapeutic Massage
12.2023 - Current
Associate of Science - Massage Therapy
Wellspring School Of Allied Health
01.2023 - Current
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