Summary
Work History
Education
Skills
Timeline
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Jaya Parks

Salisbury,NC

Summary

Dedicated and highly motivated young professional with a strong background in customer service, seeking a position that allows me to utilize my excellent communication and interpersonal skills, both in person and over the phone, to provide exceptional service to clients. I am dependable successful providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in what i do. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Server

Ichiban Steakhouse
  • Provided top-notch customer service in a fast-paced environment - Greeted and seated guests, took food and drink orders, and ensured accuracy of orders - Maintained a clean and organized workspace - Collaborated with team members to efficiently deliver excellent dining experiences - Handled cash and credit card transactions, ensuring accuracy and integrity - Addressed customer inquiries, resolved issues, and ensured customer satisfaction

Family Nanny

Caregivers
  • Provided attentive and nurturing care for children, ensuring their safety and well-being - Created a structured and engaging daily routine, including educational and recreational activities - Prepared and served meals, adhering to dietary requirements - Managed household tasks, including light cleaning and organization
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Education

High School graduate - Nursing

Salisbury High, North Carolina Agricultural and Technical State University

Skills

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Active listener and effective communicator, in-person and over the phone
  • Customer-focused approach
  • Conflict resolution and negotiation
  • Multitasking and time management
  • Proficient in handling cash transactions
  • Attention to detail and accuracy
  • Adaptability and quick learning
  • Microsoft Office Suite (Word, Excel)
  • Food and Beverage Pairings
  • Food Preparation and Safety
  • Menu Memorization
  • Dining Customer Service
  • Hospitality Service Expertise
  • Warm and Friendly
  • Communications Protocols
  • Transactions and Cash Handling

Timeline

Server

Ichiban Steakhouse

Family Nanny

Caregivers

High School graduate - Nursing

Salisbury High, North Carolina Agricultural and Technical State University
Jaya Parks