JAYA PRADA
DALLAS,TX
Summary
Engineering and technical program leader with 12+ years delivering and modernizing enterprise software platforms and leading distributed engineering teams from discovery through production. Hands-on expertise in software architecture, distributed systems, cloud-native technologies (AWS, Azure), microservices, CI/CD, automated testing, and secure production operations. Experienced applying AI-native development tools and LLMs (GitHub Copilot, ChatGPT, Claude) to accelerate delivery while validating outputs through code review and SDLC controls. PMP certified with a track record of mentoring engineers, driving digital transformation, and translating ambiguous requirements into scalable product capabilities.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Software Engineer III
Horace Mann
United States
07.2023 - Current
- Lead analysis and delivery of complex enterprise policy administration initiatives, aligning technical execution with business priorities and measurable delivery objectives.
- Own technical delivery across requirements discovery, solution design, architecture guidance, development, deployment readiness, and production support for business-critical insurance systems operating at scale.
- Applied AI-native development tools and LLM-assisted workflows (GitHub Copilot, ChatGPT, Claude) to accelerate requirements analysis, Gosu/Java refactoring, gUnit automated testing development, and technical documentation; validated outputs through code reviews and SDLC controls.
- Mentor engineers through design guidance, code reviews, technical problem-solving, and performance management to improve engineer quality, consistency, and team capability.
- Coordinate stakeholder alignment and incident management through requirements clarification, troubleshooting, root-cause investigation, and cross-functional follow-through to maintain operational readiness.
- Support a digital platform serving more than 3 million users and processing approximately 50,000–150,000 daily transactions, contributing to system scalability, reliability, and operational readiness.
- Integrated robust security measures into digital engineering projects to protect sensitive data and ensure long-term platform sustainability.
- Improved service reliability across digital engineering projects by establishing rigorous testing and continuous monitoring protocols using gUnit test cases and observability practices.
- Led digital engineering initiatives using strategic product management to deliver innovative solutions on time and within budget while reducing technical debt.
- Monitored and maintained cloud infrastructure performance, quickly resolving issues to minimize downtime and enhance reliability
Senior Business System Analyst and Guidewire Team Lead
ICBC
Vancouver, BC, Canada
02.2023 - 07.2023
- Led a distributed onshore/offshore team through an enterprise PolicyCenter 8.x→10.x modernization, coordinating technical scope, risks, blockers, dependencies, and deployment readiness to maintain delivery momentum.
- Coordinated technical activities and operational readiness to ensure safe transitions to production while protecting development velocity.
- Translated stakeholder requirements into practical technical solutions and aligned business, engineering, and cross-functional partners to drive measurable business value.
- Supported production readiness, production systems and incident management for business-critical insurance applications, facilitating safe transitions and rapid resolution of issues.
- Provided architectural guidance and technical direction to strengthen development consistency, code quality, maintainability, and team decision-making.
- Drove operational excellence across digital engineering teams through continuous improvement, standards, and engineering practices.
- Mentored and coached engineers to improve delivery capability by providing mentorship, succession planning, and overall team performance.
Senior Guidewire Software Developer
ICBC
Vancouver, BC, Canada
08.2017 - 02.2023
- Partnered with business analysts, developers, testers, and stakeholders to convert business requirements into maintainable technical solutions within Agile product delivery cycles.
- Resolved complex technical and delivery issues, contributed to solution decisions, and protected development quality and delivery momentum through strong engineering judgment.
- Provided technical leadership and knowledge sharing as responsibilities expanded, building a foundation for progression into the Guidewire Team Lead role.
- Developed broad experience across enterprise software development, integration, APIs, microservices, production support, and stakeholder collaboration.
Senior Software Engineer and Lead
Accenture
Vancouver, BC, Canada
02.2015 - 08.2017
- Converted business requirements into technical specifications and scoped solutions with business analysts and stakeholders prior to development.
- Monitored application performance and production health, resolving incidents across hybrid Agile and Waterfall delivery cycles to maintain service availability.
- Managed TFS source control, build coordination, and defect-tracking workflows while supporting AWS, Azure, Java, and COBOL integrations and CI/CD pipelines.
- Partnered across functions to resolve production incidents and mentored junior team members in technical problem-solving and engineering practices.
- Led cross-functional digital engineering teams to deliver complex enterprise software solutions on time through strong coordination and engineering practices.
- Mentored junior team members and fostered collaboration during the entire web application development lifecycle to improve overall output and data science best practices.
Software Engineer
Accenture
Vancouver, BC, Canada
07.2014 - 02.2015
- Worked with AWS Lambda, EC2, S3, and Microsoft Azure hosting solutions and created detailed automated testing plans across the testing lifecycle.
- Developed solution proposals and designs for change requests, then performed analysis, coding, testing, and defect resolution for enterprise web applications.
Software Developer
British Columbia LDB
Vancouver, BC, Canada
09.2013 - 12.2013
- Applied Agile and test-driven development practices while maintaining project tasks, schedules, estimates, and active Scrum participation.
- Identified potential delivery issues and recommended alternative technical solutions to improve system scalability.
- Developed and tested Java web application components and user interfaces using Java, JSF, CSS, and GlassFish.
Education
Master of Software Systems -
University of British Columbia
12.2013
Master of Computer Applications - undefined
Acharya Nagarjuna University
05.2008
Bachelor of Science - undefined
Acharya Nagarjuna University
05.2005
Skills
- Technical Skills
- GitHub Copilot, ChatGPT, Claude, gUnit, APIs, Java, Gosu, REST, Microservices, Automated Testing, Jira, Confluence, Azure DevOps, TFS, AWS EC2, AWS S3, AWS Lambda, Microsoft Azure, LLMs, CI/CD, Cloud-Native Architecture, Observability, Production Support, Incident Management, Security and Compliance, Intelligent Automation
- Leadership & Methodology
- Engineering Management, Agile, Scrum, SAFe, Digital Transformation, Organizational Change, Performance Management, Succession Planning, Product Delivery, Operational Readiness, Continuous Improvement, Technical Program Management
Certification
Project Management Professional (PMP), Google Cloud Certified Professional Machine Learning, AWS Certified Machine Learning Engineer Associate
Timeline
Software Engineer III
Horace Mann
07.2023 - Current
Senior Business System Analyst and Guidewire Team Lead
ICBC
02.2023 - 07.2023
Senior Guidewire Software Developer
ICBC
08.2017 - 02.2023
Senior Software Engineer and Lead
Accenture
02.2015 - 08.2017
Software Engineer
Accenture
07.2014 - 02.2015
Software Developer
British Columbia LDB
09.2013 - 12.2013
Bachelor of Science - undefined
Acharya Nagarjuna University
Master of Computer Applications - undefined
Acharya Nagarjuna University
Master of Software Systems -
University of British Columbia
Personal Information
Title: ENGINEERING & TECHNICAL PROGRAM LEADER