Jaya Syah
Natick,MA
Summary
Resourceful team player with experience in grassroots mobilization, customer service, and ensuring safety. Organized and dependable individual successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Lifeguard
Longfellow Health Club
04.2022 - Current
- Ensured swimmer safety by vigilantly monitoring pool and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Camp Counselor
Woodtrail Camp
07.2019 - 08.2019
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Education
B.A. Economics -
College of Social And Behavioral Sciences, University of Massachusetts Amherst
Amherst, MA05.2026
Skills
- Conversational Spanish and Bahasa Indonesia
- Google software
- Macintosh OS
- Customer service
- Staff training and coaching
- Grassroots organization and leadership
- Certified lifeguard and CPR/AED
Leadership And Involvement
- Beach Cleaning Effort, Padang, Participant and Leader, 06/2019
- Fundraiser for Orangutans, Founder, 03/2019
- UMass PITCH Club, Member, 09/2022, current
- UMass Outing Club, Member, 09/2022, current
Timeline
Lifeguard
Longfellow Health Club
04.2022 - Current
Camp Counselor
Woodtrail Camp
07.2019 - 08.2019
B.A. Economics -
College of Social And Behavioral Sciences, University of Massachusetts Amherst
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