Jayaiona Webster

• Inputting data into company databases and systems.
• Verifying accuracy and consistency of data entries.
• Maintaining confidentiality and security of sensitive information.
• Communicating with team members to resolve discrepancies.
• Generating reports and summaries as required.
• Following established procedures and guidelines for data entry tasks.

• Performed administrative tasks and assisted in executing business solutions
• Successfully entered data into company database and validated the accuracy of valuable company information
• Used and analyzed data from automated information aggregators to update the database
• Generated data reports, enter company findings into the database and perform backups
• Supported data entry across departments as requested, switching promptly to new projects

• Assisted staff with resolving complex customer issues and implementing targeted solutions
• Documented customer correspondence in CRM to track requests, problems and solutions
• Properly diagnosed customer needs and proactively educated them about the features and benefits of company products
• Assisted customers by providing confirmations, answering questions and offering general information