Jayalakshmi Ramasamy
Redmond,WA
Summary
Dynamic immigration leader with extensive experience at Harman Connected Services Inc, specializing in compliance and strategy. Proven track record in optimizing immigration processes and enhancing stakeholder engagement. Skilled in data analytics and team leadership, driving successful outcomes in complex regulatory environments while fostering cross-cultural collaboration.
Overview
20
20
years of professional experience
Work History
Manager – Global Mobility & Rewards
Harman Connected Services Inc
Bellevue, Washington
10.2013 - Current
- Own and lead the complete in-house U.S. immigration lifecycle, including H1B, L1, TN, and Green Card programs (EB1/2/3). This encompasses end-to-end management of all filings and processes such as PERM, I-140, I-485, I-765, and I-131, ensuring seamless coordination and compliance across all stages.
- Accountable for end-to-end compliance, documentation, and coordination with local counsel to ensure timely approvals and seamless employee mobility.
- Manage all aspects of visa stamping, compliance audits, and regulatory updates for U.S. immigration.
- Prepare and coordinate RFE responses in collaboration with legal counsel, ensuring timely and accurate documentation to support petition approvals.
- Serve as the primary point of contact for attorneys, vendors, and internal stakeholders on U.S. immigration matters.
- Act as strategic advisor to HR, Talent Acquisition, and business leaders on immigration planning and workforce deployment.
- Conduct webinars and training sessions to educate business units on immigration policies, compliance, and deployment planning.
- Manage vendor relationships, lead RFPs, negotiate SLAs, and oversee invoice reconciliation.
- Develop and maintain SOPs, dashboards, and metrics for immigration compliance and headcount tracking.
- Monitored work permit expiry dates and proactively filed extensions to ensure uninterrupted legal status and compliance.
- Tracked monthly headcount reports and maintained dependency percentage to support workforce planning and immigration compliance.
- Oversee UK Work Permit in-house processing and UKVI reporting.
- Design and maintain internal immigration portal for India, UK, and Russia offices.
- Manage work permits for Belgium, China, Canada, Germany, Hungary, Japan, Poland, and South Korea.
- Conduct webinars to educate stakeholders on immigration trends, compliance risks, and planning strategies.
- Report to UKVI and manage compliance with UK work permits, mergers, and acquisitions.
- Lead and manage the global visa stamping process for international assignees and employees.
- Counsel business leaders and HR partners on immigration strategy, workforce planning, and visa timelines to support talent mobility and compliance.
- Collaborated with stakeholders to identify business needs and deliver tailored solutions.
- Coached, mentored and trained team members in order to improve their job performance.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
Immigration Business Relationship Manager
Wipro Technologies
02.2011 - 10.2013
- Primary Liaison (SPOC): Act as the single point of contact between the immigration team and assigned business units, ensuring seamless communication and alignment on immigration matters.
- Strategic Advisory: Counsel business leaders and HR partners on immigration strategy, workforce planning, and visa timelines to support talent mobility and compliance.
- Process Optimization: Identify bottlenecks in immigration workflows and collaborate with internal teams to streamline processes and improve turnaround times.
- Proactive Planning: Guide business units in forecasting immigration needs, including visa renewals, extensions, and new petitions, to avoid disruptions.
- Compliance Oversight: Monitor visa usage, work permit expirations, and dependency ratios; ensure adherence to internal policies and external regulations.
- Escalation Management: Serve as the first-level escalation point for immigration-related issues, resolving concerns efficiently and diplomatically.
- Stakeholder Engagement: Build strong relationships with hiring managers, HR, legal teams, and external counsel to facilitate smooth immigration operations.
- Training & Awareness: Conduct briefing sessions and webinars to educate business units on immigration processes, timelines, and compliance risks.
- Reporting & Metrics: Track and report key immigration metrics (e.g., visa status, headcount, RFE trends) to leadership for strategic decision-making.
- Policy Advocacy: Represent business needs in policy discussions with the immigration team, ensuring that evolving processes support operational goals.
- Delivered end-to-end immigration support across multiple business units, ensuring legal compliance and timely processing.
Senior Associate – Cochin Development Center
Wipro Technologies
09.2008 - 01.2011
- Served as the Single Point of Contact (SPOC) for all immigration-related matters for the Cochin Offshore Development Center (ODC), ensuring seamless coordination across stakeholders.
- Acted as liaison with consulates and external service providers to facilitate visa stamping and documentation for international assignments.
- Conducted pre-departure briefings for travelers, ensuring compliance with immigration protocols and smooth transitions.
- Maintained and updated comprehensive databases for visa applications, tracking status and ensuring timely follow-ups.
- Mentored junior team members, providing guidance on immigration processes and documentation standards.
- Led weekly team reviews to monitor progress, resolve issues, and enhance operational efficiency.
Associate – Immigration Services
Wipro Technologies
02.2006 - 09.2008
- Scheduled visa appointments, ensured insurance coverage, and maintained compliance records.
- Provided applicant support and process guidance.
Education
Bachelor of Science - Information Technology
V.L.B Janakiammal College of Engineering and Technology
Coimbatore, Tamil NaduSkills
- Immigration strategy and compliance
- Inhouse Processing - Work Permit and Visa
- Policy design and governance
- Vendor and stakeholder management
- Audit and risk mitigation
- Training and enablement
- Data analytics and reporting
- Cross-cultural expertise
- Business partnering
- Regulatory change monitoring
- Team leadership
- Immigration strategy consulting
Accomplishments
- Successfully transitioned from outsourced immigration services to in-house processing, resulting in significant cost savings on legal and filing fees.
- Streamlined workflows and reduced turnaround time for immigration filings by up to 40%, improving employee onboarding and mobility.
- Developed internal systems and templates for immigration filings, enabling consistent and compliant case management across all U.S. immigration categories.
- Established a dedicated in-house immigration team with deep knowledge of U.S. immigration law, reducing dependency on external counsel.
- Implemented robust tracking and documentation protocols, ensuring 100% compliance with USCIS, DOL, and consular requirements during audits.
- Seamlessly aligned U.S. immigration processes with global mobility operations, including visa stamping and work authorization across 10+ countries.
- Provided personalized immigration support and faster resolution of cases, leading to higher employee satisfaction and retention among foreign national talent.
- Introduced dashboards and reporting tools to monitor immigration case status, expiration dates, and renewal timelines.
Personal Information
- Date of Birth: 08/09/84
- Marital Status: Married
Phone
+1, 972-877-0739
Languages
English
Professional
Tamil
Native/ Bilingual
References
References available upon request.
Timeline
Manager – Global Mobility & Rewards
Harman Connected Services Inc
10.2013 - Current
Immigration Business Relationship Manager
Wipro Technologies
02.2011 - 10.2013
Senior Associate – Cochin Development Center
Wipro Technologies
09.2008 - 01.2011
Associate – Immigration Services
Wipro Technologies
02.2006 - 09.2008
Bachelor of Science - Information Technology
V.L.B Janakiammal College of Engineering and Technology
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