Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayana Turner

Indianapolis,IN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Committed and hardworking individual with customer focus, attention to detail, strong listening/communicating skills, and the ability to handle a large volume of work. Excellent record of delivering exceptional service and support in a fast paced, time sensitive environment. Self-driven and outgoing, capable of working independently and a great asset to any team

Overview

5
5
years of professional experience

Work History

Package Sorter

Pitney Bowes
01.2023 - Current
  • Monitored outgoing packages for proper labels and accurate address information.
  • Completed daily orders with expert picking and packing of shipments.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.
  • Upsold postal services like insurance and tracking.

Event Security Guard

Whelan Security
08.2019 - Current
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Monitored employee activities, confirming compliance with security regulations.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Permitted entry with escort for approved persons into secure locations.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Participated in staff meetings, special events and professional development activities.
  • Performed cash drops while maintaining security and control of drop box.

Packer Operator

Ulta Beauty Inc.
11.2022 - 02.2023
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Completed daily orders with expert picking and packing of shipments.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Recorded each completed job in equipment use log.
  • Kept records accurate and current by documenting movements in company system.
  • Counted and recorded finished and rejected packaged items.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.

Cashier

Speedway
03.2020 - 06.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

McDonald's
06.2018 - 04.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

The Excel Center, Indianapolis, In
08.2021

Skills

  • Coordinating Work Orders
  • Sage 50 Accounting
  • Work Assignments
  • Reading Comprehension
  • General Housekeeping
  • Customer Service
  • Maintaining Store Appearance
  • Money Handling
  • Communication
  • Detail Oriented
  • Store Merchandise Stocking
  • Multi Task Customer Assistance

Timeline

Package Sorter

Pitney Bowes
01.2023 - Current

Packer Operator

Ulta Beauty Inc.
11.2022 - 02.2023

Cashier

Speedway
03.2020 - 06.2020

Event Security Guard

Whelan Security
08.2019 - Current

Cashier

McDonald's
06.2018 - 04.2019

High School Diploma -

The Excel Center, Indianapolis, In

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Jayana Turner