Jay Ann Acorda Salinas
Helotes,Texas
Summary
Possess' 8 years of working and volunteering in different medical environments and/or facilities. A lifetime learner to procure experience and improve skillsets. A diligent individual who is attentive and has high standards for details. Specialized experiences such as planning, implementing policies, procedures, guidance, and monitoring progress. Maintains a calm demeanor during stressful situations while maintaining a sense of humor. Quick at responding to needs and emergencies. Earned a Bachelor's Degree of Science in Kinesiology, and Associate Degrees in Psychology and Liberal Arts.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Guest Teacher
Kokua Education
San Antonio, TX
02.2024 - Current
- Maintained accurate records of student attendance, grades, assessments and other relevant information.
- Employed differentiated instruction techniques based on individual student strengths and weaknesses.
- Collaborated with other teachers to create interdisciplinary projects for students.
- Developed and implemented creative lesson plans to engage students in active learning.
- Monitored student progress and provided feedback on assignments.
- Facilitated discussions between students on various topics related to course material.
- Promoted a positive attitude towards learning by utilizing creative teaching methods.
- Participated in professional development workshops in order to stay up-to-date on educational trends.
- Integrated current events into daily lessons to foster awareness of global issues.
- Worked one-on-one with struggling students to help them understand difficult concepts or tasks.
- Assisted in classroom management and maintained a safe and secure learning environment.
- Incorporated diverse perspectives into lesson plans in order to promote cultural understanding among students.
- Provided individualized instruction to students with special learning needs.
- Encouraged critical thinking skills through problem-solving strategies and open-ended questions.
- Assisted students with understanding lesson material through example usage.
- Maintained calm, positive classroom environment through gentle discipline and enthusiastic attitude to encourage learning and studying among student.
- Supervised students in classrooms when teachers were out for the day due to illness or vacation.
- Observed rules and managed student compliance to maintain sense of normalcy in classroom.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided classroom instruction following regular teacher's lesson plans.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
Benefits Coordinator
Pacific Dental Services
Universal City, TX
05.2018 - 06.2022
- Assisted patients with enrollment in health and welfare plans.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Developed and implemented a system for tracking eligibility status of patients.
- Prepared reports for upper management detailing the costs associated with various patients' benefit plans.
- Researched new benefits options that could be offered at competitive rates while providing maximum value to patients.
- Ensured accurate completion of required documentation when patients terminate employment or change benefit elections.
- Monitored budgeting activity related to patient's benefit costs and identified areas where savings could be achieved.
- Discussed medical and dental benefit plans with patients on status changes.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and dental benefits.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
- Checked accuracy and completeness of benefits applications and documents.
- Assisted with audits by preparing accounts and providing information.
- Kept operations in compliance with requirements by applying knowledge of applicable regulations, legal statutes and tax code information.
- Negotiated and coordinated contracts for new and existing patients.
- Delegated work to staff, setting priorities and goals.
- Oversaw merit, sales commission and bonus programs with monthly, quarterly and annual payouts.
Independent Distributor
Nu Skin
07.2017 - 04.2020
- Created relationships with potential customers through cold-calling, networking events, and online outreach initiatives.
- Established key partnerships with vendors to secure discounted pricing for products.
- Conducted regular meetings with more experienced staff to review progress on objectives and goals.
- Generated reports on customer feedback, sales results, and inventory levels.
- Performed daily quality assurance checks on orders prior to shipment.
- Maintained accurate records of all transactions.
- Coordinated shipping schedules ensuring timely delivery of products to customers.
- Updated product online postings frequently according to market changes and company and personal sales goals.
Teacher's Assistant
Kids R Kids Learning Academy
San Antonio, TX
05.2013 - 08.2016
- Facilitated small group instruction and activities for students of varying abilities.
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Maintained accurate records of student attendance, progress, and behavior reports.
- Greeted parents at school events to provide information about curriculum and activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Observed student performance in order to assess progress towards academic goals.
- Participated in professional development opportunities such as workshops or conferences related to teaching practices or educational trends.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
- Created visual aids such as bulletin boards or displays to enhance the learning environment.
- Monitored computer labs to ensure proper use of resources according to school guidelines.
- Provided feedback on completed school work related to specific subject matter.
- Enforced rules regarding student conduct while promoting respect for diversity among classmates.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Organized student performance and enrichment activities to facilitate learning.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Monitored the children's playtime to ensure safety and wellbeing.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Assisted children with daily activities, such as dressing and feeding.
- Developed positive relationships with each child by providing nurturing care.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Kept detailed records of each child's progress including meals eaten, naps taken..
- Read stories aloud to the children and engaged them in creative play activities.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Provided assistance with homework assignments when needed.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Engaged children with games and puzzles to promote mental development and enjoyment.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Internship Student
Texas Diabetes Institute Podiatry
San Antonio, TX
02.2016 - 04.2016
- Prepared exercise programs for patients.
- Provided administrative support.
- Maintained records of all patients' glucose levels before and after exercise.
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Helped staff members re-stock supplies and perform other administrative duties.
- Shadowed Supervisor during new patient consultations.
- Prepared spaces for meetings at request of employer and team leadership.
- Supported various program activities, assisting with administrative tasks.
Volunteer Polytrauma Rehabilitation Center
Audie L. Murphy VA Hospital
San Antonio, TX
11.2011 - 03.2012
- Provided physical support to individuals with limited mobility during transfers and ambulation.
- Performed range of motion exercises with patients to increase their flexibility and strength.
- Monitored patient progress through observation and documentation.
- Instructed patients on proper use of medical equipment, such as wheelchairs, walkers, and canes.
- Contributed to a positive work environment by providing encouragement and emotional support to patients.
- Assisted with gait training and supported patient safety in cases of total loss of balance.
- Applied hot and cold packs according to therapist directions.
- Removed and replaced treatment room linens to maintain cleanliness and sanitation standards.
- Helped patients prepare for treatment sessions with guidance to changing rooms and rehabilitation spaces.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
- Cleaned therapy equipment following each appointment to achieve sanitary regulations.
- Helped transport frail or disabled patients to different treatment areas.
- Assisted patients with removing clothing and supportive devices before appointments.
- Inspected physical therapy equipment for damage and arranged for repair.
Certified Nursing Assistant
Women's Hospital At Renaissance
Edinburg, TX
09.2008 - 04.2010
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Cleaned and sanitized baby's' cribs according to established protocols.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided emotional support to family members regarding end-of-life decisions.
- Monitored vital signs including blood pressure, pulse rate, and respiration rate.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Answered signal lights, bells or intercom systems to determine parents' needs for their baby.
- Assisted nurses with bathing babies to promote.
- Assisted nurses to insert a PICC lines.
- Assisted nurses to collect labs.
- Responded quickly to all admits as they were all in critical condition.
- Observed and reported unusual symptoms and changes to charge nurse.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained unit and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Kept medical supply room and babies' cribs stocked with necessary supplies, equipment and instruments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Assisted with feeding babies.
Dispatcher
United Medical Services
Pharr, TX
01.2006 - 03.2008
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Verified driver credentials prior to assigning them a route or task.
- Ensured compliance with safety regulations and company policies.
- Participated in team meetings discussing changes in procedures or processes.
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Kept detailed and updated records of calls in physical and electronic databases.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Identified locations and needs of callers to accurately send assistance.
- Reported delays, accidents or other traffic and transportation situations.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Recorded results of service calls to create report summaries for senior management.
- Dispatched drivers to meet daily delivery needs for company customers.
- Prepared daily work and run schedules.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Education
Bachelor of Science - Kinesiology
Texas A&M University-San Antonio
San Antonio, TX08.2016
Associate of Arts - Psychology
St. Philip's College
San Antonio, TX12.2012
Associate of Arts - Liberal Arts And General Studies
St. Philip's College
San Antonio, TX12.2012
Skills
- Computer Skills
- Proficient in Microsoft Office
- Benefits Explanation
- Scheduling
- Database Administration
- Patient Relations
- CPR and BLS Skills
- Transporting Patients
- Exercise Planning
- Medical Terminology Knowledge
- Indirect Patient Care
- Direct Patient Care
- Verbal/Non-Verbal and Written Communication Skills
- Customer Service
- Problem-Solving
- Analytical Skills
- Compassionate
- Interpersonal Skills
- Active Listening Skills
Certification
- Basic Life Support (BLS), American Heart Association - Exp: 01/2024
Timeline
Guest Teacher
Kokua Education
02.2024 - Current
Benefits Coordinator
Pacific Dental Services
05.2018 - 06.2022
Independent Distributor
Nu Skin
07.2017 - 04.2020
Internship Student
Texas Diabetes Institute Podiatry
02.2016 - 04.2016
Teacher's Assistant
Kids R Kids Learning Academy
05.2013 - 08.2016
Volunteer Polytrauma Rehabilitation Center
Audie L. Murphy VA Hospital
11.2011 - 03.2012
Certified Nursing Assistant
Women's Hospital At Renaissance
09.2008 - 04.2010
Dispatcher
United Medical Services
01.2006 - 03.2008
Bachelor of Science - Kinesiology
Texas A&M University-San Antonio
Associate of Arts - Psychology
St. Philip's College
Associate of Arts - Liberal Arts And General Studies
St. Philip's College
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