Shawn Bond
Snohomish,WA
Summary
Adept at seamlessly integrating strong multitasking abilities and exceptional customer service, I excelled in fast-paced environments at Tulalip Casino and Resort, ensuring guest satisfaction and operational efficiency. My expertise spans from banquet service to electrical system installations, highlighting adaptability and a keen eye for safety and organization. Achievements include mentoring new staff and enhancing event execution through proactive collaboration and problem-solving.
Overview
8
8
years of professional experience
Work History
On-Call Banquet Server
Tulalip Casino and Resort
05.2022 - Current
- Demonstrated flexibility by adapting quickly to changes in event schedules or guest requirements on short notice.
- Completed post-event tasks such as dishwashing, waste disposal, and storage organization for future use.
- Promoted a positive work environment through effective communication with fellow staff members and supervisors.
- Enhanced guest satisfaction by providing exceptional banquet service in a timely manner.
- Collaborated with the catering team for seamless coordination of food and beverage services during events.
- Maintained cleanliness and organization throughout the banquet area, ensuring a pleasant dining experience for guests.
- Assisted in the preparation of event spaces by arranging tables, chairs, and decorations according to client specifications.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Set up banquet tables and chairs based on event requirements.
- Responded to guest inquiries and requests promptly and courteously.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
- Replenished condiments and other supplies at tables and service bars.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Served meals to customers according to established guidelines.
- Assisted in training and mentoring new banquet servers, contributing to the overall success of the team.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Adhered to all health and safety regulations while serving food and beverages.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Carried out professional service, retaining polite and friendly approach at all times.
Electrician
Local 191
01.2017 - Current
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Followed state and local building regulations based on National Electrical Code.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Stored and maintained power tools and equipment for each job.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
Education
High School Diploma -
Marysbille Pilchuck
Marysville, WA01-2015
Skills
- Strong multitasking
- Cleanliness and organization
- Exceptional customer service
- Clearing tables efficiently
- Food safety
- Adaptable to change
- Safe food handling
- Event setup and breakdown
- Cash handling accuracy
- Stress tolerance
- Order taking accuracy
- Conflict resolution
- Fine dining experience
- High energy level
- Wine pairing
- Quick problem solving
- Buffet service experience
- Food plating techniques
- Proper glassware selection
- Food allergy awareness
- Positive attitude
- Customer service
Timeline
On-Call Banquet Server
Tulalip Casino and Resort
05.2022 - Current
Electrician
Local 191
01.2017 - Current
High School Diploma -
Marysbille Pilchuck
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