Jay Blue Zamora Hernandez
Las Vegas,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
High Touch Support Coordinator
EmployBridge/Bluecrew
04.2021 - 02.2024
- Overseen entire recruitment process, from sourcing to candidate selection, by effectively managing each stage including sourcing, screening, interviewing, and selecting candidate.
- Created and executed successful sourcing strategies to attract highly qualified candidates using variety of channels, such as job boards, social media platforms, etc.
- Collaborated closely with hiring managers to understand staffing needs and establish candidate requirements for open positions.
- Conducted thorough phone interviews/screenings to evaluate candidates' qualifications and suitability for available positions.
- Extended job offers to selected candidates and assist them with onboarding to platform.
- Contribute to improving candidate experience.
- Posted job openings on appropriate online platforms and ensure error-free advertising.
- Demonstrate exceptional customer service skills and maintain proactive and consistent communication with site teams.
- Coordinated and scheduled interviews between qualified applicants and hiring managers from client worksites.
On-Site Supervisor
BaronHR
11.2019 - 04.2021
- Screened and hired fit candidates for open requisitions.
- Processed pre-employment qualifications for associates to start work.
- Managed and placed associates out to work.
- Communicated effectively with clients and associates.
- Maintained all new hire metrics including fill rates for all open positions.
- Maintained consistent contact with site managers and hiring managers to anticipate hiring needs.
- Organized, design all ads and marketing material for positions.
- Managed all external advertising relationships.
- Worked with managers to design and create job descriptions for all new positions, including job scoring the position to establish wage & salary range.
- Ensured that business complied with all relevant Cal OSHA standards.
- Provided guidance on safety procedures relating to operation.
- Implemented positive safety culture in all facilities by having more safety presence on production floor.
- Conducted audits and train employees on implemented compliance programs.
- Assisted in incident investigations and verify corrective actions are effective.
- Assisted in hazard identification in facilities.
- Trained facility on safety policies and procedures
- Conducted tours for investigations, workers compensation, temp agency walk throughs and regulator visits etc.
- Organized documentations of safety assessments, including machine specific procedures, confined space assessments and hazard identification audits etc.
- Anticipated needs, forecast conditions, set goals/ standards and measure results.
On-Site Security Supervisor
Allied Universal/Amazon
01.2017 - 10.2019
- Prior training in defensive tactics, counter surveillance/surveillance detection.
- Sustained awareness to emergency response activities, evacuation procedure, hazmat protocols, fire detection and injury reporting.
- Documented incidents and conditions causing risk and forward reports to leadership.
- Established productive collaborative relationships with client site management.
- Administered site safety programs outlining site-specific hazards for all security officers.
- Enforced Allied Universal's/Amazon policies, ERP's, EHB, Temperature Screening and Post Orders.
- Recruited, interviewed and trained new guards while coaching them on work standards, policies and procedures,
Assistant Store Manager/Loss Prevention
Ross Department Store
06.2013 - 12.2017
- .Management Role: Managed/Staffed 200+ employees.
- Set clear objectives and measured work for all employees through group meetings and individually.
- Monitored all processes, progresses, and results.
- Drove business focus plan and set daily tasks.
- Delegated and focused on scheduling, store productivity, payroll, ordering and receiving supplies, and equipment from vendors.
- Coordinated work performed by outside vendors and inspects completed work for safety to specifications and standards.
- Inspected store environment, equipment to determine need and extent of service.
- Loss Prevention Role: Monitored internally and externally.
- Focused on employees and customers Safety Awareness.
- Developed Great Team Partnerships, Mitigated Theft and Fraud, Maintained Safe/Secure Environment.
- Monitored CCTV surveillance.
- Coached associates on all policies and procedure awareness and held them accountable.
- Actively maintained communication with other stores in our district and communicated with Sheriffs Department/Police Department.
Warehouse Lead
Dodgers Stadium
09.2006 - 06.2013
- Carried out pre-planned event assignments to ensure desired results of each event including, but not limited to prep and post-game events, private events and any Dodger related events at Stadium.
- Assisted with room configurations and event setups.
- Worked with internal departments on day to day operational needs.
- Trained new team members on proper safety techniques.
- Loaded/unloaded trucks, tagged/priced, placed merchandise into warehouse.
- Prepared items for vendor pick-ups.
- Produced pull order sheets for warehouse audits and new store orders.
Education
Associate of Science - Associate in Communication Sciences & Disorders
Los Angeles City College
Los Angeles, CA08.2011
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.2006
Skills
- ADP
- PeopleSoft
- ATS
- IOS
- Mac OS
- Talent Acquisition
- Project Management
- Microsoft Office
- Interviewing
- Human Resources
- Problem Resolution
- Teamwork and Collaboration
- Data Entry
- Multitasking Abilities
- Organizational Skills
- Supervision and leadership
Certification
- Associates degree, 09/2008, 08/2011
- CPR, AED and First Aid Certification, 07/2022, 07/2025
- Driver's License, 10/2022, 07/2030
Timeline
High Touch Support Coordinator
EmployBridge/Bluecrew
04.2021 - 02.2024
On-Site Supervisor
BaronHR
11.2019 - 04.2021
On-Site Security Supervisor
Allied Universal/Amazon
01.2017 - 10.2019
Assistant Store Manager/Loss Prevention
Ross Department Store
06.2013 - 12.2017
Warehouse Lead
Dodgers Stadium
09.2006 - 06.2013
Associate of Science - Associate in Communication Sciences & Disorders
Los Angeles City College
High School Diploma -
Woodrow Wilson Senior High School
Assessments
- Work style: Reliability, Proficient, 08/2023
- Recruiting, Proficient, 08/2023
- Work motivation, Proficient, 12/2023
Assessments
- Work style: Reliability, Proficient, 08/2023
- Recruiting, Proficient, 08/2023
- Work motivation, Proficient, 12/2023
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