Jayce Goutzouris
Blackwood
Summary
Results-driven professional with extensive experience in managing receiving operations. Known for ensuring smooth workflow and maintaining high standards of inventory control. Consistently fosters team collaboration and adapts to changing needs, showcasing strong organizational and communication skills.
Overview
5
5
years of professional experience
Work History
Receiving Supervisor
Burlington
01.2024 - 03.2025
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Conducted employee training and onboarding processes with strategic goals in mind.
- Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
- Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
- Determined staffing needs, developing schedules to staff all shifts.
Assistant Store Manager
Ross Stores
12.2022 - 01.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Kitchen Manager / Expeditor
Kara Restaurant Group
05.2021 - 11.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Department Lead
Marshalls
04.2020 - 05.2021
- Oversaw efficient inventory stocking and supply rotation.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Collaborated with other departments to improve interdepartmental communication, enhancing overall organizational effectiveness.
Education
High School Diploma -
Williamstown High School
Williamstown, NJ06-2021
Skills
- Shipping and receiving
- Load planning
- Merchandise staging
- Customer service
- Money handling
- Team leadership
- Time management
- Staff training and development
Timeline
Receiving Supervisor
Burlington
01.2024 - 03.2025
Assistant Store Manager
Ross Stores
12.2022 - 01.2024
Kitchen Manager / Expeditor
Kara Restaurant Group
05.2021 - 11.2022
Department Lead
Marshalls
04.2020 - 05.2021
High School Diploma -
Williamstown High School
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