Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jayce Howard

Grand Blanc

Summary

Motivated college student with a strong interest in technology and a solid academic background in relevant coursework. Excited to apply technical and analytical abilities in a professional environment, actively participating in cutting-edge projects, supporting individuals in utilizing technology, and continuing to hone expertise in the industry.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Production Support Representative

Ideal setech
05.2024 - Current
  • Collect and enter data
  • MAXIMO
  • Sharepoint
  • MS office
  • Keep up with work order progress
  • Record reoccurring system failures
  • system implementation
  • Answer radio calls for failures
  • Track/Manage work orders

IT helpdesk

Mott Community College
08.2023 - 05.2024
  • Answer phone calls
  • Create helpdesk tickets
  • Respond to help desk tickets
  • Computer hardware troubleshooting
  • Software troubleshooting
  • Password reset
  • Duo admin

Quality Inspector

Phoenix Staffing
04.2023 - 01.2024
  • Inspecting vehicles
  • Verifying safety
  • Anti-Theft protocol

Customer Service Representative

Concentrix
01.2022 - 04.2023
  • Assisting customers with prescription refills
  • Enrolling customers on auto-refill
  • Answering calls
  • Remote working

Manufacturing Engineer

Rainbow Coatings Inc
05.2020 - 07.2022
  • Prime
  • Sanitizing parts
  • Assembly line
  • Sorting and stocking

Team Member - Overnight Stocker

Kroger
10.2019 - 06.2020
  • Stocking
  • Sorting

Education

Associate's degree - Information Technology

Charles Stewart Mott Community College
Flint, MI
05.2024

High school diploma - undefined

Flushing High School
05.2018

Skills

  • NET
  • C
  • Programming
  • Data Entry
  • Database Concepts
  • Computers
  • Information Technology
  • Computer Information Systems
  • Microsoft Access
  • Microsoft Office
  • Windows OS
  • MAC OS
  • Chrome OS
  • IOS
  • Android
  • Software troubleshooting
  • System Analysis
  • Sharepoint
  • Web Applications
  • System Implementation
  • Incident management
  • Application support
  • System monitoring
  • Web Development
  • Hardware support

Certification

  • Computer Programming, 05/24
  • Web Developer, 05/24

Timeline

Production Support Representative

Ideal setech
05.2024 - Current

IT helpdesk

Mott Community College
08.2023 - 05.2024

Quality Inspector

Phoenix Staffing
04.2023 - 01.2024

Customer Service Representative

Concentrix
01.2022 - 04.2023

Manufacturing Engineer

Rainbow Coatings Inc
05.2020 - 07.2022

Team Member - Overnight Stocker

Kroger
10.2019 - 06.2020

High school diploma - undefined

Flushing High School

Associate's degree - Information Technology

Charles Stewart Mott Community College

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