Dynamic healthcare leader with a strong commitment to patient advocacy and delivering exceptional care. Demonstrates expertise in strategic planning, regulatory compliance, and patient care coordination, resulting in improved service delivery. Known for high productivity and efficiency, excelling in team leadership and communication within fast-paced environments. Dedicated to utilizing analytical skills to enhance patient outcomes and support medical staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Support Specialist- LVN for Hospice and Home Health
Pennant Services, Inc. Hospice
Abilene, TX
08.2022 - Current
Reviews available patient information related to case, including home visits, to determine home health care needs
Determine appropriate home care personnel to case as needed
Processing workflow; such as incident reports, medication interactions, physician communication notes, med discrepancies, wound score deviations and vital sign alerts
Reviews labs and communicates with community partners regarding results
Reviews patient's medical diagnosis, procedures, medications, and clinical course
Coordinate and hold case conference meetings with organization personnel to facilitate coordination of care
Assists in the screening and interviewing process of new organization personnel
Provide direct patient care to Home Health and Hospice patients
Implements plan of care initiated by the registered nurse for Home Health and Hospice patients
Assessed and provide patient and family/caregiver education and information pertinent to diagnosis and plan of care
Participates in coordination of home health services, appropriately reporting the identified needs for other disciplines (HHA, OT, PT, MSW, ST, and Dietician) to the registered nurse and/or Assistant Director of Nursing or Director of Nursing
Rotate on call shifts on weekends and weekdays
LVN Charge Nurse
The Terraces of Boise
Boise, ID
11.2021 - 02.2023
Managed daily workload of multiple patients
Performed full body assessment
Implement Treatment plans
Prepare medication and administered at ordered time
Read and processed Doctors orders
Chart on Medicare patients
Communicate with the Pharmacy when medications are needed
Supervised 2 CNA's each shift
Coordinate with Residents PCP on current and follow up visits
Quality Assurance Risk Management
Desert Sage Health Centers
Mountain Home, ID
10.2020 - 12.2022
Create and implement Policies and Procedures following NCQA standards
Super user for Athena EMR-Educated Team on updates and usage
Assisted with PCMH credentialing
Assisted with Lean projects for the Health Center
Created and maintained Care plans
Manage Patient Care Gaps
Managed and reviewed Incident Reports and initiated process improvements to improve clinic standards to prevent further occurrence
Responsible for all Employee Health
Lead on Covid Vaccine Clinics
Lead on Covid Updates/ Policies and Procedures
Trained and completed competencies for all new hire and yearly competencies for Medical Assistance
Assist Medical Director with implementing changes in the Health Center
Team lead for Hypertension, Cancer and Diabetes Grant
Supervised Care Coordinators
Case Manage High Risk Patients
LPN Internal Medicine
Desert Sage Health Centers
Mountain Home, ID
08.2019 - 10.2020
Completed Patient intake to include, H&P, Vitals, Quality measures and initial assessment
EMR- Athena Health
Maintained accurate records of patient care, condition, progress and concerns
Case Manage High Risk Hospitalization Patients
Coordinated with Home Health Nurses to insure patients needs were met
Provided patient education
Administered medication via IV, orally and IM
Communicated with Specialty Clinics to manage referrals and prevent gaps in patient care
Responded appropriately to the physical, emotional and developmental needs of patients
Collected blood, tissue and other laboratory specimens and prepared them for lab testing
Provided wound care
Simulation Specialist
The Salus Group
12.2016 - 08.2019
Operated part-task trainers, mannequin-based simulators, and surgical simulators
Contributed to the design, development, testing, and implementation of training materials and scenarios
Responsible for setting up simulation supplies/equipment in support of training scenarios targeted to meet identified learning objectives
Operated, maintained, and debriefed simulation-related audio-video recording systems
Facilitated simulation training and provided feedback to the PMO and/or site leadership
Created troubleshooting documents, simulator checklists, and simulation lesson plans/scenarios for simulation equipment
Assisted with simulation sites with train-the-trainer activities and basic equipment troubleshooting for the purpose of training new simulation staff
Provide an orientation to simulation equipment and the training space, as well as provide a safety briefing to newly assigned personnel and students
Assist with simulation program management duties after operations and maintenance duties are completed
Updated monthly simulation encounter reports and continual improvement information
Assist each of the unit's functional training managers in identifying gaps based on simulator experiences
Provided Moulage classes and application for all medical trainings
Provided Simulation Support for the following trainings: ACLS- Advanced Cardiac Life Support, PALS- Pediatric Advanced Life Support, EMT Refresher, Paramedic Refresher, COES- Critical Obstetric Emergency Services, NRP-Neonatal Resuscitation Program, Base wide Exercise-Mass Casualties, TNCC- Trauma Nurse Core Course, CMR- Comprehensive Medical Readiness, RAF Lakenheath 48th Medical Training Day, MSU Monthly Training
Mentor Position for USAFE
The Salus Group
12.2016 - 08.2019
Conducted monthly T-Con with Mentee sites (Aviano, Spangdahlem, Ramstein, Incirlik)
Monitored simulation encounters to include after action reports (AAR) of simulation training
Brief Designated Visitors
Surgeon General of the US Air Force
Chief of the US Air Force
Chief nurse of the US Air Force
Wing Commander
Base Commander
Education
Associate Degree in Nursing - Nursing
Texas State Technical College
Sweetwater
04-2025
Nursing -
Ranger College
Stephenville, TX
01.2016
Medical Assistant -
Weatherford College
Weatherford, TX
01.2009
Skills
EMR/EHR proficient
Critical thinking
Patient advocacy
Adaptability/Flexibility
Conflict Resolution
LEAN background
Communication
Program management
Time management
Leadership
NCQA standards
Microsoft Word
Project management
Geriatric Care
Home Health Care
Palliative and End of life Care
Certification
RN-2025
LVN-2016
BLS-Current
References
References available upon request.
Timeline
Clinical Support Specialist- LVN for Hospice and Home Health