Jayce Wise
Battle Creek,MI
Summary
Pharmacy Technician of 7 years with strong leadership skills and extensive medical background. Well-versed in all aspects of pharmacy operation. Expert within fast-paced, high-volume settings with emphasis on metrix saturation. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Liaison-Pulmonary/Critical Care/MS
Bronson Battle Creek
10.2021 - Current
- Managing and growing patient account base by recruitment and retention of specialty pharmacy services
- Encouraging patients of specialty clinics to utilize in-house pharmacy
- Working closely with patients, providers, pharmacies and drug reps to deliver a full continuum of medication adherence support
- Providing outbound therapy/medication adherence check-ups by processing refills to ensure no gaps in refills/treatment
- Resolving high level patient care issues and situational awareness around when to involve managers and/or clinicians
- Following up on provided leads for new business in clinic, and generating leads through provider relationships or direct customer service engagements
- Identifying and resolving insurance billing adjudication/facilitating PAs and assisting in locating financial assistance for patients as needed
- Running test claims for physicians seeking the best possible prices for their patients and suggesting medications that may suit the patient's needs better
- Creating weekly reports based on heavy metric saturation via enrollments and refills.
Lead Certified Pharmacy Technician
Potterville Pharmacy
12.2018 - 10.2021
- Making bank deposits and payroll processing
- Ordering and managing OTC par levels for daily operations
- Interpreting prescriptions and calculating correct dosages
- Filling prescriptions that are e-scribe, written or transferred from alternate pharmacies
- Contacting doctor's offices for prior authorizations and statuses
- Clarifying scripts with physicians
- Interacting with the public during drop-off, pick-up and on the phone
- Use of cash register
- Giving COVID-19 shots/administering COVID-19 tests
- Handling RTS and prescription out-dates.
Certified Pharmacy Technician
CVS Health
03.2017 - 12.2018
- Interpreting prescriptions and calculating correct dosages
- Filling prescriptions that are e-scribed or written
- Contacting doctor's offices for prior authorizations and statuses
- Clarifying scripts with physicians
- Interacting with the public during drop-off, pick-up and on the phone
- Use of cash register.
Certified Optometric Technician
National Vision, Inc. (America's Best Contacts & Eyeglasses)
12.2016 - 03.2017
- Checking in/checking out patients for their appointments
- Answering/fielding phone calls from patients and exterior offices
- Performing tests prior to patient seeing doctor with use of auto-tonometer, lensometer, visual field tester, retinal imager, glaucoma tester and auto-refractor
- Testing for color blindness, depth perception and visual acuity
- Maintaining patients charts and appointment flow.
Patient Coordinator
Greater Lansing Surgical Associates
06.2015 - 07.2016
- Checking in/checking out patients for their appointments
- Answering/fielding phone calls from patients and external doctor's offices
- Scheduling appointments/diagnostic testing from the EMR system and from external referrals.
Clerical Assistant
Sparrow Hospital Thoracic & Cardiovascular Inst.
10.2012 - 06.2015
- Checking in/checking out patients for their appointments
- Answering/fielding phone calls from patients and external doctor's offices
- Scheduling appointments from EPIC/GEMMS and from external referrals.
Education
Associate of Arts - Law Enforcement
Kalamazoo Valley Community College
Kalamazoo, MI01.2006
High School Diploma -
L.C. Mohr High School
01.2004
Certification
- PTCB Certification
Number: 30195882
- CPhT License
Number: 5303025577
Timeline
Specialty Pharmacy Liaison-Pulmonary/Critical Care/MS
Bronson Battle Creek
10.2021 - Current
Lead Certified Pharmacy Technician
Potterville Pharmacy
12.2018 - 10.2021
Certified Pharmacy Technician
CVS Health
03.2017 - 12.2018
Certified Optometric Technician
National Vision, Inc. (America's Best Contacts & Eyeglasses)
12.2016 - 03.2017
Patient Coordinator
Greater Lansing Surgical Associates
06.2015 - 07.2016
Clerical Assistant
Sparrow Hospital Thoracic & Cardiovascular Inst.
10.2012 - 06.2015
Associate of Arts - Law Enforcement
Kalamazoo Valley Community College
High School Diploma -
L.C. Mohr High School