Jaycee Campbell
Hayward,CA
Summary
Customer-focused professional with experience in childcare, administrative support, customer service, and front desk operations. Skilled in communication, organization, multitasking, and creating positive experiences for clients and customers. Comfortable using Microsoft Office and learning new systems, with a strong ability to adapt in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Nanny / Childcare Provider
Farah Care-A / Blue Ribbon Care
10.2023 - Current
- Provided attentive childcare support for Farah Care-A and Blue Ribbon Care families.
- Managed daily routines, including naps, hygiene, and school readiness.
- Prepared meals, snacks, and bottles according to parent instructions.
- Coordinated daily schedules and provided families with timely updates on plans and activities.
- Facilitated family engagement and support while maintaining confidentiality.
Front Desk Associate / Childcare Attendant
Bay Club
09.2023 - 08.2025
- Greeted Bay Club members and guests with professional front desk service.
- Registered members upon their arrival and families, responded to inquiries, and facilitated front desk requests to enhance visitor experience.
- Provided professional front desk service to Bay Club members and guests upon arrival.
- Collaborated with staff to address concerns and maintain a welcoming, organized reception area for guests.
- Managed incoming calls for efficient communication and routed calls to correct Bay Club departments.
Program Manager
Right At School
Palo Alto
08.2022 - 02.2023
- Led after-school program operations across school-site child care locations.
- Managed daily schedules and coordinated activities while communicating effectively with families, staff, and school personnel.
- Coordinated staff schedules, coverage, and daily program assignments.
- Managed unexpected changes to maintain program flow throughout the day and worked with the team to keep the program running smoothly.
- Monitored safety, licensing, and child supervision standards.
Receptionist
BMW of Mountain View
03.2022 - 01.2023
- Maintained organized front desk while assisting walk-in customers and managing incoming calls to ensure efficient service.
- Greeted customers and visitors, answered inquiries, and directed them to appropriate departments to enhance their experience.
- Answered and transferred phone calls, took messages, and communicated with dealership staff.
Service Cashier
Stevens Creek Chrysler Jeep Dodge Ram
10.2020 - 01.2022
- Processed payments and resolved billing inquiries to enhance customer satisfaction at the service counter.
- Processed service payments for Chrysler, Jeep, Dodge, Ram customers
- Collaborated with service department staff to address customer questions and provide effective assistance.
- Greeted guests to ensure a positive first impression for their service experience. at Stevens Creek service drive and checked in vehicles
- Printed repair orders and reviewed charges with service advisors
Education
Some College (No Degree) - Child Development
De Anza College
Cupertino, CASkills
- Child supervision
- Activity coordination
- Parent communication
- Childcare documentation
- Scheduling
- Organizational skills
- Email management
- Microsoft Office
- Customer service
- Task prioritization
- Team communication
- Confidentiality
Certification
CPR/AED Certified
OTHER EXPERIENCE
- Teacher's Aide — San Carlos-Belmont School District (2021-2022)
- Retail Associate — Victoria's Secret (2018-2020)
- Server / Bartender — Bowlero (2021)
- Nanny — At Ease Family Solutions (2020)
- Kids Club Attendant — YMCA San Jose (2017-2018)
Timeline
Nanny / Childcare Provider
Farah Care-A / Blue Ribbon Care
10.2023 - Current
Front Desk Associate / Childcare Attendant
Bay Club
09.2023 - 08.2025
Program Manager
Right At School
08.2022 - 02.2023
Receptionist
BMW of Mountain View
03.2022 - 01.2023
Service Cashier
Stevens Creek Chrysler Jeep Dodge Ram
10.2020 - 01.2022
Some College (No Degree) - Child Development
De Anza College