Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaycee Franco

Levelland

Summary

Dynamic and dedicated professional with a proven track record at Cactus Cleaners, excelling in customer service and office organization. Skilled in managing high-volume inquiries while enhancing guest satisfaction. Known for attention to detail and effective communication, ensuring a welcoming environment that fosters retention and trust.

Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in a bank teller role.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Cactus Cleaners
05.2024 - 04.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Childcare Provider

As We Grow Learning Center
02.2023 - 06.2023
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.

Education

Associate of Arts - Political Science

South Plains College
Levelland, TX
12-2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration

Timeline

Front Desk Receptionist

Cactus Cleaners
05.2024 - 04.2025

Childcare Provider

As We Grow Learning Center
02.2023 - 06.2023

Associate of Arts - Political Science

South Plains College
Jaycee Franco