I have a strong self driven work ethic. I am authorized to work in the United States. I strive to meet deadlines in a timely manner. I am dependable and dedicated to learning new things. I am quick on learning and picking up on any and all changes.
Overview
14
14
years of professional experience
Work History
Office Manager
BASA Resources
01.2021 - Current
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed all distribution of iPads, iPhones and vehicles.
Managed insurance cards for vehicles as well as license plates and registration
Process invoices for payment
Evaluated employee records and productivity and submitted evaluation reports.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry landowners.
Meet timely deadlines with reports
Cosmetologist
Self Employeed
02.2018 - 08.2020
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Answered phone calls and emails to schedule client appointments.
Processed payments, entering sales in register for prompt customer service.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Maintained client treatment records and designed long-term care programs for return customers.
Suggested treatments and styles to suit customer appearance and fashion choices.
Educated clients on proper skin care techniques and ideal products suitable to needs.
Maintained regular client list and successfully handled walk-in customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Offered professional cuts, color services and extensions to salon customers.
Veterinary Assistant
Edom Veterinary Clinic
06.2016 - 12.2017
Provided customer support to clients, answering questions and addressing concerns.
Positioned animals for diagnostic imaging such as x-rays and scans.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Administered medications to animals in treatment and documented changes in condition.
Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Assisted senior staff with blood analyses and physical assessments.
Collected patient biopsies and blood samples for laboratory analysis.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Restrained animals for examination and treatment.
Assisted in examination and treatment of animals in veterinary clinic.
Administered injections, oral medications and topically applied medications prescribed by veterinarian.
Maintained clean and safe animal living areas.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Educated clients on post-surgical care and nutrition.
Office Manager
Impact Fire Services
02.2010 - 04.2013
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated special projects and managed schedules.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Evaluated employee records and productivity and submitted evaluation reports.
Delivered performance reviews, recommending additional training or advancements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Undergraduate - Health Information Specialist
DeVry University
Downers Grove, IL
09.2024
Cosmetology License - Cosmetology
Star College of Cosmetology 2
Tyler, TX
12.2018
Certification - Veterinary Medicine
Tyler Junior College
Tyler, Texas
05.2015
GED -
Van High School
Van, TX
09.2008
Skills
Administrative Support
Inventory Control
Billing
Office Management
Supply Management
Expense Reporting
Data Entry
Customer Service
Customer Relations
Organizational Skills
Conflict Management
Clear Oral/Written Communication
Excellent Multi-Tasking Ability
Documentation and Control
Office Administration
Financial Reporting
Timeline
Office Manager
BASA Resources
01.2021 - Current
Cosmetologist
Self Employeed
02.2018 - 08.2020
Veterinary Assistant
Edom Veterinary Clinic
06.2016 - 12.2017
Office Manager
Impact Fire Services
02.2010 - 04.2013
Undergraduate - Health Information Specialist
DeVry University
Cosmetology License - Cosmetology
Star College of Cosmetology 2
Certification - Veterinary Medicine
Tyler Junior College
GED -
Van High School
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