Jayci Krieger
West Monroe,Louisiana
Summary
Dynamic hospitality professional excelling in customer service and guest engagement. Expert in multitasking and problem-solving, adept at managing inventory and enhancing customer experiences. Increased repeat customers by creating a welcoming atmosphere and personalizing service, showcasing exceptional team collaboration and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Hilton Garden Inn Hotel
02.2024 - Current
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Server/Bartender/Barista
Courtyard by Marriott
03.2023 - 02.2024
- Created and memorized 50+ beverage and cocktail recipes.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Organized inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Family Nanny
Private Client
03.2022 - 02.2024
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Fostered a nurturing and supportive environment by consistently addressing the physical, emotional, and social needs of each child.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Education
Bachelor of Arts - Psychology
Louisiana Tech University
Ruston, LA03-2025
Skills
- Exceptional customer service
- Guest engagement
- Team collaboration
- Task prioritization
- Multitasking
- Problem-solving
Timeline
Server/Bartender
Hilton Garden Inn Hotel
02.2024 - Current
Server/Bartender/Barista
Courtyard by Marriott
03.2023 - 02.2024
Family Nanny
Private Client
03.2022 - 02.2024
Bachelor of Arts - Psychology
Louisiana Tech University
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