Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jayci Reese

Savoy,MA

Summary

Dedicated and results-driven professional with a diverse background in customer service, retail, and office administration. Combining a solid foundation in sales, office operations, and customer service, I look forward to contributing a versatile skill set to a dynamic and growth-oriented professional setting. Seeking an opportunity that values initiative, creativity, and a commitment to excellence.

Overview

7
7
years of professional experience

Work History

Crew Member

Jet's Pizza
10.2023 - Current
  • Prepared pizzas, salads, desserts, and wings for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Accurately operated cash register to process customer payments.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Experienced Team Member

The Scion Group LLC
07.2023 - Current
  • Improved lease renewal rates by proactively reaching out to existing tenants and addressing their needs.
  • Collaborated with cross-functional teams to coordinate resident events that promoted community engagement and strengthened relationships among neighbors.
  • Collected rent and tracked resident payments and information in computer system.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Coordinated appointments to show marketed properties.
  • Assisted in maintaining high occupancy rates by executing effective marketing strategies and conducting property tours.
  • Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
  • Improved tenant satisfaction by promptly addressing concerns and providing exceptional customer service via email or by phone.

Laboratory Intern

Transnetyx Tissue
04.2020 - 07.2023
  • Filled tubes during COVID-19.
  • Helped with other laboratory tasks as needed.
  • Assisted with phone and email correspondence.
  • Contributed to a positive work environment through excellent interpersonal skills, fostering strong relationships among colleagues.
  • Maintained accurate records of all office transactions, ensuring financial transparency and accountability.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed filing system, entered data, and completed other clerical tasks.
  • Assisted with daily shipping, including creating boxes and accurately packing orders.
  • Did monthly inventory checks on products.

Sales Associate

Old Navy
09.2019 - 03.2020
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Answered customer phone calls to provide information about available merchandise.
  • Enhanced customer satisfaction by providing personalized fitting room assistance and prompt service.
  • Offered assistance to customers by rehanging unwanted clothing and finding requested sizes.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unloaded freight and placed items in the correct locations throughout the store.

Sales Associate

Bed Bath & Beyond
10.2016 - 08.2019
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained aclean and tidy checkout area.
  • Redeemed coupons to discount purchases.
  • Interacted with customers by phone or in-person to provide information.
  • Assisted customers by offering exceptional customer service and follow-up support throughout the bridal registry process.
  • Received and carefully unpacked deliveries of products and placed items in proper areas on the salesfloor.

Education

Bachelor of Arts - Linguistics

University of Illinois At Urbana-Champaign
Champaign, IL
05.2024

Associate of Arts -

College of DuPage
Glen Ellyn, IL
08.2021

Skills

    • Dependable and Cooperative
    • Restaurant Operations
    • Customer Transactions
    • Critical Thinking
    • Clerical Support
      • Package handling
      • Time Management
      • Sales and Marketing
      • Application processing
      • Customer Service

Languages

Korean
German
Chinese (Mandarin)

Timeline

Crew Member

Jet's Pizza
10.2023 - Current

Experienced Team Member

The Scion Group LLC
07.2023 - Current

Laboratory Intern

Transnetyx Tissue
04.2020 - 07.2023

Sales Associate

Old Navy
09.2019 - 03.2020

Sales Associate

Bed Bath & Beyond
10.2016 - 08.2019

Bachelor of Arts - Linguistics

University of Illinois At Urbana-Champaign

Associate of Arts -

College of DuPage
Jayci Reese