Jaycie Chambless
Whitehouse
Summary
Dynamic professional with a proven track record in customer satisfaction and team collaboration, notably at Relax Lab. Excelled in patient engagement and critical thinking, significantly enhancing client experiences. Demonstrated expertise in time management and resolving complaints, ensuring high standards of service and team unity. Achieved positive outcomes in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Relax Lab
05.2023 - 01.2024
- Built personal relationships with guests to promote positive experiences.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Newborn Hearing Screener
EARS&HEARING
10.2022 - 09.2023
- Works directly with nursing staff, patients and parents to communicate relevance of hearing screening and early intervention to support positive outcomes.
- Conducted newborn hearing screenings on infants in nursery and NICU prior to discharge from hospital.
- Scheduled follow up for failed screens to support patients' needs.
- Assisted with database management for patient, billing and appointment information.
Front of House
Chick Fil A
08.2019 - 03.2020
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
Education
Associate of Applied Science - Nursing
Tyler Junior College
Tyler, TX12.2024
Skills
- Team Member Collaboration
- Customer Satisfaction
- Time Management
- Critical Thinking
- Patient Engagement
Certification
- First Aid/CPR Certified
Timeline
Receptionist
Relax Lab
05.2023 - 01.2024
Newborn Hearing Screener
EARS&HEARING
10.2022 - 09.2023
Front of House
Chick Fil A
08.2019 - 03.2020
- First Aid/CPR Certified
Associate of Applied Science - Nursing
Tyler Junior College
Similar Profiles
Jaycie ChamblessJaycie Chambless
Receptionist at Relax LabReceptionist at Relax Lab
William McDanielWilliam McDaniel
Real Estate Agent at Rest & Relax Real EstateReal Estate Agent at Rest & Relax Real Estate
FATOU CONDEFATOU CONDE
Disability Support Worker at Relax Healthcare ServicesDisability Support Worker at Relax Healthcare Services