Jaycie Haroldsen
Clearfield,Utah
Summary
Certified Ophthalmic Assistant with 7 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in visual field and ocular mobility testing, contributing to patient care and wellness.
Overview
12
12
years of professional experience
Work History
Certified Ophthalmic Assistant
Clayson William's Eye Center
10.2021 - Current
- Documented patient medical history and information utilizing Eyemd with commitment to accuracy.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Certified Ophthalmic Assistant
Utah Eye Centers
10.2018 - 09.2021
- Documented patient medical history and information an EMR with commitment to accuracy.
- Maintained inventory of medical supplies and tools to address needs of patients.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- FEMTO certified
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Medical Assistant
Interventional Spine & Pain Management
12.2017 - 10.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Ophthalmology Technician
Retina Associates Of Utah
08.2015 - 12.2017
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
Barista
Brews On 7th
02.2013 - 08.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Packaged bagels, muffins and other food items for customer purchase.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Dry Cleaner Cashier
Red Hanger Dry Cleaners
03.2012 - 05.2013
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Murray High School
Murray, UT06.2014
Skills
- Organizational Skills
- Patient Education
- Medical History Taking
- Interpersonal Communication
- Problem Solving
- Empathy and Compassion
- Chart Documentation
- Certified Ophthalmic Assistant
- Medical Terminology Proficiency
- HIPAA Compliance Knowledge
- Diagnostic Coding Familiarity
- Electronic Health Records Management
Timeline
Certified Ophthalmic Assistant
Clayson William's Eye Center
10.2021 - Current
Certified Ophthalmic Assistant
Utah Eye Centers
10.2018 - 09.2021
Medical Assistant
Interventional Spine & Pain Management
12.2017 - 10.2018
Ophthalmology Technician
Retina Associates Of Utah
08.2015 - 12.2017
Barista
Brews On 7th
02.2013 - 08.2015
Dry Cleaner Cashier
Red Hanger Dry Cleaners
03.2012 - 05.2013
High School Diploma -
Murray High School
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