Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaycie Henderson

Brinkley,AR

Summary

Patient-focused professional. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Hardworking, reliable, highly organized, proactive and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Manager

Henard's 1 Stop
Brinkley, AR
01.2014 - 12.2024
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Resolved customer inquiries and complaints requiring management-level escalation.

PCA

Absolute Care Staffing Health Agency
Brinkley, AR
03.2021 - 10.2022
  • Accompanied clients to doctor's appointments and outings when necessary.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Educated families about proper nutrition for their loved ones in order to maintain good health.

Cashier Team Lead

Henard's 1 Stop
Brinkley, AR
08.2013 - 01.2015
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Checked personal identifications during alcohol and tobacco sales.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.

Education

High School Diploma -

Augusta High School
Augusta, AR
05-2010

Skills

  • Workforce Management
  • Time Management
  • Verbal and Written Communication
  • Key Performance Indicators
  • Schedule Preparation
  • Restocking Supplies
  • Emergency Response
  • Information Protection
  • Patient Education
  • Patient Observation
  • Adaptable
  • Infection Control Standards
  • Patient Services

Timeline

PCA

Absolute Care Staffing Health Agency
03.2021 - 10.2022

Manager

Henard's 1 Stop
01.2014 - 12.2024

Cashier Team Lead

Henard's 1 Stop
08.2013 - 01.2015

High School Diploma -

Augusta High School

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Jaycie Henderson