Jaycie Rhone
Chatham,IL
Summary
Detail-oriented professional with a strong background in purchasing and customer service. Experienced in managing vendor relationships, negotiating contracts, and ensuring efficient inventory management to support business goals. Recognized for providing outstanding customer experiences through excellent communication, problem-solving, and organizational skills. Skilled at improving processes, reducing costs, and fostering client satisfaction in dynamic environments. Seeking to apply expertise in procurement and customer support to drive operational success.
Overview
10
10
years of professional experience
Work History
Purchaser
Black and Company
Springfield, IL
10.2022 - Current
- Prepared purchase orders according to specified requirements.
- Managed day-to-day communications with multiple vendors simultaneously.
- Addressed and resolved vendor conflicts regarding contracts, invoices, and delivery timelines, minimizing operational disruptions.
Electronics Sales Associate
Walmart
Springfield, Illinois
06.2019 - 10.2022
- Maintained cleanliness and orderliness of the sales floor, ensuring a pleasant shopping environment.
- Tracked sales trends for electronic products to inform purchasing decisions.
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
Teacher Assistant
First Impressions Learning Center
Springfield, IL
08.2017 - 06.2019
- Enforced rules for behavior and procedures for maintaining order among students.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
Camp Director
YMCA Child Development Center
Springfield, Illinois
06.2017 - 08.2017
- Planned, organized or led exercise routines, athletic events or arts and crafts.
- Documented and notified professionals of incidents, accidents, and supply needs.
- Supervised daily check-in and check-out for all day campers.
Customer Service Representative
Rue 21
Springfield, IL
05.2015 - 06.2017
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
High School Diploma -
Springfield High School
Springfield, IL06-2017
Skills
- Teamwork orientation
- Decision making under pressure
- Eye for detail
- Technical proficiency
Timeline
Purchaser
Black and Company
10.2022 - Current
Electronics Sales Associate
Walmart
06.2019 - 10.2022
Teacher Assistant
First Impressions Learning Center
08.2017 - 06.2019
Camp Director
YMCA Child Development Center
06.2017 - 08.2017
Customer Service Representative
Rue 21
05.2015 - 06.2017
High School Diploma -
Springfield High School